Robinsons, a family-owned Columbus business, always pursue excellence. Owner-operators Walter and Melany Robinson, industry veterans, are committed to client satisfaction. The family fosters trust by ensuring that the final project is flawless. The Robinsons are pleasant and approachable, committed to their work. Best Choice Plumbing values relationships; our small-town roots keep us grounded. We have many repeat customers, and they're the backbone of our business. We look forward to adding you as a client and want you to feel included in our success. Customer service is a top priority at Best Choice Plumbing. We guarantee our clients will be 100% satisfied. Our clients matter, and we don't treat them as an invoice, but as the people they are. We rely on word of mouth to get new clients and keep them coming back, and that's exactly how we want it. Our staff will never oversell you, and you can trust that we'll never do anything unnecessary. Our number one goal is to save you money and complete the job right. We provide dependable, high-quality solutions at a low price whenever you need them.
Reviews Summary
Best Choice Plumbing received positive feedbacks for their professionalism, promptness, and thorough attention to detail. Reviews indicate their excellent communication skills, and willingness to explain the solution to clients, like when Chad saved a homeowner money by realizing the actual problem that the client believed was a different thing. Almost all positive comments from Columbus Georgia as they recommend the company for anything from kitchen cage and bathroom remodeling. Customer service team that hires polite staffs. and was very prompt and cooperative when handling the issues. Despite the numerous praises, a pair left a negative review about the telephone service which actual wasn't the correct name for this service and they just miss a number while typing. But, the customers later redacted them acknowledging the good service they received after the owner showing great approach to the clients problem.. Best Choice Plumbing is incredibly highly recommended for its exceptional service that exceeded the clients' expectations.
Frequently asked questions
6 questions
Does Best Choice Plumbing handle water heater installation in Columbus, and what do customers say about their service?
Yes, they offer water heater installation along with repair and maintenance. Customers praise their prompt response and professionalism, with one noting they replaced a water heater the next morning, completing the job efficiently before noon.
Can I get a toilet unclogging service from Best Choice Plumbing, and how do customers feel about their expertise?
Yes, they provide toilet unclogging services. Customers highlight the team's efficiency and expertise, with one reviewer mentioning they resolved a stubborn clog quickly and effectively, showcasing their skills in handling plumbing issues.
What services does Best Choice Plumbing offer?
Best Choice Plumbing provides a range of services: Plumbing Services (Leak Repair, Drain Cleaning, Pipe Installation), Water Heater Services (Installation, Repair, Maintenance), Toilet Services (Installation, Repair, Unclogging), Faucet Services (Installation, Repair, Maintenance), and Garbage Disposal Services (Installation, Repair, Replacement).
What are the operating hours for Best Choice Plumbing?
Their operating hours are as follows: Monday: 8:00 AM - 6:00 PM, Tuesday: 8:00 AM - 6:00 PM, Wednesday: 8:00 AM - 6:00 PM, Thursday: 8:00 AM - 6:00 PM, Friday: 8:00 AM - 6:00 PM, Saturday: Closed, Sunday: Closed.
Who owns Best Choice Plumbing, and what is their experience in the plumbing industry?
Best Choice Plumbing is owned by Walter and Melany Robinson, who are long-time industry veterans committed to providing excellent service and building relationships with clients, reflecting their dedication to the plumbing profession.