Excellent body workGreat customer serviceFast serviceQuick turn aroundEfficient communicationFair pricingQuality workmanshipFriendly servicePleasant staffProfessional service
About this business
Island Fender has proudly served Honolulu and its surrounding areas with the finest autobody repairs since 1937. We offer the best workmanship and customer service available. Our OEM-certified technicians will restore your vehicle's safety to manufacturer-recommended standards. Each of our car repair centers is equipped with cutting-edge technology for collision repair, frame repair, alignment, and painting. Our priority is to give every customer a stress-free and unforgettable experience. Our auto body repairs are guaranteed for life. We are dedicated to ensuring the finest and most inexpensive repairs. We are always honest and fair with our employees, vendors, partners, and customers. Our technicians have the experience to fix any car on the road. Plan your visit today and see what makes Island Fender the best body shop in Hawaii.
Reviews Summary
Island Fender is highly recommended for auto body repair, particularly for Mercedes-Benz vehicles. Many customers were very pleased with the quality of the repairs and the customer service. Matt and the rest of the team were particularly excellent, as they kept the lines of communication open during the work. The procedures for dealing with insurers were handled professionally. Most of the reviewers appreciated the speed of the work and the team's meticulousness. Matt’s experience with insurance companies made the paperwork process easier, and the company took care of everything. Despite the little setback experienced in delivering parts, the company remained professional by making regular updates to the team. Its Mercedes-Benz factory certification makes it an outstanding outcome. Its service is fast and of excellent quality. The shop maintains high client satisfaction and excellent work. The auto body repair establishment is also ideal for customer service and automotive services.
Frequently asked questions
7 questions
What do Island Fender clients say about the work?
Customers frequently highlight the team's excellent communication, punctuality, and high-quality repairs. Reviewers appreciate the friendly service and the meticulous attention to detail, particularly praising the results of their bodywork and the overall customer experience.
Does Island Fender handle insurance claims, and how do they perform in that area?
Yes, they offer insurance claims assistance, including claims management and documentation support. Reviewers have noted their efficiency in handling claims, with many expressing satisfaction with the clear communication and support throughout the process.
What services does Island Fender provide for auto body repairs?
Island Fender offers a range of services including collision repair (body repair, frame straightening, dent removal), painting services (full body paint, touch-up paint, color matching), insurance claims assistance, mechanical repairs (engine, transmission, suspension), and vehicle customization.
Can I get my vehicle customized at Island Fender?
Yes, they provide vehicle customization services, including aftermarket parts installation, performance upgrades, and interior customization. Their expertise allows them to tailor your vehicle to your specifications.
Who handles the repairs at Island Fender?
The repairs at Island Fender are conducted by OEM-certified technicians who are equipped with advanced technology for collision repair and painting. Their experience and certification ensure your vehicle is restored to manufacturer specifications.
What warranty does Island Fender offer on their services?
Island Fender provides a lifetime warranty on their auto body repair services, ensuring customer satisfaction and confidence in the quality of their work.