At 1st Ave Auto, we take pride in our exceptional customer service. Our team has over 30 years of experience in the automotive field. We are a family-owned business, and we still value the traditional family principles. Most of our vehicles are of high quality. Trucks, cars, and SUVs are among our most popular products. We offer a 3-month/5,000-mile powertrain warranty on most models. In 2018, we were awarded the CarGurus Dealer of the Year award. We are committed to offering excellent customer service both before and after the purchase.
Reviews Summary
1st Ave Auto achieves to be a car dealership, with multiple customer reviews showing gratitude for their first-class service and support. There appear to be multiple customers who are extremely satisfied with their customer relationships, innovation, and sales patterns. Many of them commend the affordability and convenience of buying from them in long reviews and detail their positive interactions with the sales staff and management. The customers are thanking them for being upfront and accommodating to their requirements even when there is a problem with the vehicle after purchase. Satisfaction is always satisfied with their transactions, as shown by the fact that a woman has bought four cars from them. Buyers feel taken care of by the company and assure them to future clients, especially the employees, to buy from 1st Ave Auto for a great experience.
Frequently asked questions
7 questions
What do 1st Ave Auto clients say about the work?
Customers frequently praise the friendly and helpful staff, particularly Heidi and Michael, for their no-pressure sales approach and excellent post-purchase support. Many reviewers highlight the team's commitment to customer satisfaction and their willingness to assist even after the sale.
Does 1st Ave Auto offer financing assistance, and how do customers feel about it?
Yes, they provide financing assistance, including loan approval support and credit consultation. Reviewers appreciate the team's helpfulness with financing, noting that they are not pushy and genuinely care about finding the right payment plan for customers.
Can I get a vehicle inspection at 1st Ave Auto, and what do customers say about it?
Yes, they offer vehicle inspections, including complete safety inspections and oil leak checks. Customers have reported positive experiences, emphasizing the thoroughness and professionalism of the inspections provided by the team.
What types of vehicles does 1st Ave Auto sell?
They specialize in the sale of pre-owned cars, trucks, and vans, ensuring high-quality vehicles backed by a powertrain warranty of 3 months/5,000 miles on most models.
How does 1st Ave Auto support customers after a purchase?
The team provides post-purchase assistance, including warranty information and repair recommendations. Reviewers have noted their commitment to customer care even after the sale, highlighting the support received when issues arise.
What makes 1st Ave Auto stand out among used car dealers in Cedar Rapids?
1st Ave Auto is a family-owned business with over 30 years of automotive experience. They emphasize traditional family values and customer service, which has earned them recognition, including the 2018 Dealer Of The Year Award from Car Gurus.