Friendly staffListens to needsSkilled therapistsEnjoyable massagesClean environmentVariety of therapistsDeep tissue massageSupportive managementSensitive to requestsGreat customer service
About this business
The goal of Massage Heights Ingersoll is to enhance the quality of life for everyone we meet by caring for the mind, body, and spirit. We are passionate about building relationships and working to maintain them with all members of the Massage Heights Family, including guests, team members, franchise and corporate staff, and others. Our guests are our loyal fans, and we invest positive energy and compassion in all that we do. We are dedicated to delivering a supreme and secure experience to everyone who contacts our studio. Each of our therapy sessions is unique and fully customized to your treatment goals and preferences, and many of our enhancements can be used to intensify the therapeutic effects.
Reviews Summary
Feedback on the Well-being Massage Room is mostly glowing. Customers often describe the venue as clean, welcoming and the staff, especially Melissa, are described as friendly and skilled at helping customers manage their well-being. This care frequently translates into the customers feeling improvement in their condition, with many mentioning the therapists' ability to tailor massages to suit their need -- a potential issue, actually, given that many would wish to visit more frequently. Multiple reviews, especially from loyal clients, recommend individual therapists, with many extending gratitude -- and advice in some cases -- to them and the business as a whole. They note that the venue is excellent for health and safety even in the face of the pandemic, and the management has systems that allow flexible use of their products. While some reviewers say they have only used Well-being for call and exploration, they commend the excellent service they receive, suggesting that there are few places indeed like it. However, some customers indicate they are canceling their memberships, although that is mostly for issues to do with scheduling, budgeting and not for the services offered.
Frequently asked questions
7 questions
What do Massage Heights Ingersoll clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, the cleanliness of the facility, and the effectiveness of the massages. Specific therapists like Melissa, Greg, and Joanna receive commendations for their expertise and ability to address individual needs.
Does Massage Heights Ingersoll offer couples massages, and what do customers think about them?
Yes, they offer couples massages, which are highly praised by clients for being a phenomenal experience. Reviewers highlight the attentive nature of the therapists during these sessions, ensuring a relaxing time for both partners.
Can I get a facial at Massage Heights Ingersoll, and what types are available?
Yes, they offer a variety of facials including Signature Facial, Anti-Aging Facial, and Acne Treatment Facial, allowing guests to choose based on their skin care needs.
How does Massage Heights Ingersoll customize their massage sessions?
Each massage session is tailored to individual treatment goals and preferences, ensuring a unique experience for every guest. Reviewers appreciate this personalized approach, often mentioning that therapists listen closely to their needs.
What types of memberships does Massage Heights Ingersoll offer?
They provide several membership options including Monthly Massage Membership, Facial Membership, and Couples Membership, which allow clients to enjoy regular services while maintaining wellness.
Does Massage Heights Ingersoll have a reputation for cleanliness and safety?
Yes, many reviewers commend the practice for its clean environment and the staff's commitment to safety protocols, including mask-wearing, which reassures clients about their health and safety.