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American Rooter & Drain (Boise)

American Rooter & Drain (Boise)

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1420 W Washington St, Boise, ID 83702, USA Get Directions
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ABOUT   Services Excellence Summary

American Rooter & Drain (Boise) specializes in residential and commercial sewer and drain services. Our trenchless sewer repair is the most up-to-date plumbing technology available. Traditional sewer repair may destroy the landscape. American Rooter & Drain offers an alternative that is permanent without invasive excavation for a fraction of the cost, with very little mess! Your trusted source for plumbers who are licensed, insured, and bonded. Our company is owned by veterans and continues to grow every day. All of our vehicles, including our trucks, vans, and excavating equipment, are stored here. Not only do we house all of our equipment, but we also do all the work. We have created a culture where our employees are able to continue with their training, education, and hobbies, creating a perfect work environment. We strive to build relationships and offer an experience that is unmatched by any of our competitors. Our mission is to change the perception of homeowners when it comes to their local plumber.

 

SUMMARY   Reviews Summary

Customer reviews for Titan Plumbing are overwhelmingly positive. Happy clients frequently mention the company's efficiency, cleanliness, and personable employees. The happy clients tell stories about how the employees are both professional and genuinely caring. The diagnoses and timeliness of their tasks are usually commended, and this is a big selling point. Hand-offs between customer service and technicians are seamless, and that bonded to on-time arrival and frequency of service. Titan isn't scared to go the extra mile, according to customer reviews. Several people lauded the workers for their problem-solving and customer service. Had a similar problem and hired the same company in the future. Titan takes pride in offering a comprehensive service that includes the onsite consultation and follow-up of customers. Discipline is an important aspect of Titan service. Customers commented on how clean, friendly, and welcoming the technicians were when they arrived. Because of the added safety standards, especially during covid pandemic, Titan's seriousness is much appreciated. Text messages stating that work is scheduled and who will be at your house is happy customers. It may not be clear what this implies, but the company's selling point is seeing a worker and a familiar environment. Titan delivers. They employ people who are knowledgeable, courteous, and eager to solve any technical challenges. Customer communications are also straightforward, which is what anyone will live. There are no surprises because things are well-scheduled and clearly stated. Titan doesn't require you to validate it. There's a text on the invoice, so you know what to anticipate. All of this comes with transparent charges, which is another distinct factor of Titan's work. It has concise and thorough warranties for home repairs. Titan client testimonials are the true definition of customer service. They are a delight to work with and exemplify the customer service ideal. “A great experience with titan plumbing!” “Recommend it to anyone who doesn't know where to start.” "Experts in this work" or "Hire Titan when things break" are some potential quotes. Titan earns positive reviews and retention by adding value to every phase of home repairs from good insulation and air quality to emergency plumbing services and house repairs.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (21)
highly recommend ... (15)
very professiona ... (9)
on time (7)
great service (5)
great job (5)
will definitely ... (4)
recommended (3)
quality work (3)
very knowledgeab ... (3)
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Cons
horrible (2)

American Rooter & Drain (Boise) Reviews: 105. Average Rating: 4.8

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John Doe left a 5 star review
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