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Review Keywords Analysis

  1. US
  2. IL
  3. Aurora
U SPA Massage
U SPA Massage
U SPA Massage
U SPA Massage

U SPA Massage

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Open 9:00 AM-10:00 PM now
4260 Westbrook Dr STE 106, Aurora, IL 60504, USA Get Directions

4.0

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ABOUT   Services Excellence Summary

U SPA Massage provides massage solutions for individuals seeking optimal health. During this session, Swedish massage was employed. Swedish massage applies firm but gentle pressure to promote relaxation, ease muscle tension, and also produce other health benefits. At the moment, you accept the following policies: 1. Wearing a protective face covering while in the facility is mandatory. Exceptions may be granted to those with disabilities or medical conditions that make it unsafe to wear a covering. 2. We also require customers to agree to the temperature check upon arrival and wash their hands immediately after. 3.  We also ask that individuals experiencing COVID-19 symptoms to refrain from visiting unless they have been symptom-free for ten days, a feverless period of at least 72 hours, the symptoms have improved, and the symptoms themselves have been resolved. These are challenging times. We thank you for your patience and cooperation when we navigate this era. We are glad to share our commitment to customer and employee health and well-being.

 

SUMMARY   Reviews Summary

Customer reviews quite positive, highlighting the aspects such as massages delivered by the therapists, and the excellent customer service. Reviewers are content with the fabulous massages enjoyed at the spa. They appreciate the massage therapists' skill and the full attention given to them during the massage, indicating that this is a place they would highly recommend and visit more times. Service is excellent as well, and clients loved the relationships among the team members inside the facility, and this showed the efficiency of every member in the company. Clients were pleased with the reception they got from the employees and they indicated they were accommodated and relaxed before the massage. The smoothness in communication was evidence that the spa team is qualified and highly experienced.(strpos 193) The organization also shows interest in the clients' comments and concerns and takes action on the reviews. This conduct shows that the company values their input, enhancing their confidence in the company. Such confidence eva

 

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Pros & Cons

PROS
great massage (2)
very friendly (2)
great job (1)
friendly service ... (1)
definitely retur ... (1)
good price (1)
Cons
bad experience (2)
expensive (1)
U SPA Massage Reviews: 23. Average Rating: 4.0
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