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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Ferguson HVAC Supply
Ferguson HVAC Supply
Ferguson HVAC Supply
Ferguson HVAC Supply

Ferguson HVAC Supply

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Open 7:00 AM - 5:00 PM now
3509 W Addison St, Chicago, IL 60618, USA Get Directions
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4.2

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ABOUT   Services Excellence Summary

With over 700 locations nationwide, we are proud to be the largest national distributor of HVAC equipment and supplies. Our inventory includes well-known brands like Carrier, Bryant, and Honeywell. We also offer a wide variety of HVAC products, including repair parts, air distribution fans, and ventilation equipment. No matter your need, Ferguson is committed to helping you serve your customers.

 

SUMMARY   Reviews Summary

Customers are happy with their reviews and find the Ferguson team to be incredibly helpful and supportive. They super appreciate the employees who are well-organized and well-treat, as well as being able to get in and out swiftly, which is also a perk. Employee Tom is especially helpful and knowledgeable, a sentiment that cuts across the board. Overall, Ferguson is considered a go-to store for heating and cooling supplies because they are successfully open late and more customer-friendly. Customers note the value of the store over and over again, saying that they hope to have a long working relationship with the store because of the convenient home deliveries and the staff's knowledge, especially manager. In conclusion, on the Ferguson website, there are many positive reviews indicating Ferguson's responsiveness and interested customer department, making customers more at ease.

 

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Reputation Change over time

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Pros & Cons

PROS
very nice people ... (1)
good location (1)
very friendly (1)
knowledgeable st ... (1)
helpful and know ... (1)
very helpful (1)
friendly and hel ... (1)
positive experie ... (1)
staff was friend ... (1)
great service (1)
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Cons
not great (1)
slow (1)
stay away (1)
over priced (1)
Ferguson HVAC Supply Reviews: 73. Average Rating: 4.2
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