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Giverny Nails & Spa

Name: Giverny Nails & Spa
Address: Chicago, US
Telephone: +13129293770
Rating: 4.6905

84 reviews

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+13129293770

Open 9:30 AM - 7:00 PM now

208 W Kinzie St, Chicago, IL 60654, USA Get Directions

nail salon Best Nail Salons in United States Best Nail Salons in Illinois

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ABOUT Services Excellence Summary

Company Name: Giverny Nails & Spa GIVERNY NAILS & SPA in CHICAGO IL 60654 should be your first choice if you are looking for excellent Nail Services. Their mission is to deliver the best-quality products nail salons want at reasonable prices.

SUMMARY Reviews Summary

Based on the reviews above, Giverny Nails outcomes as loved by their customers. The writers praised their nail technicians and services for being friendly and professional. The technical team members seemed to have proficiency in their job in nail service provision. The workers were friendly and charismatic. The salon was always spotless and did not compromise COVID-19 protocols, and it was delightful. This made the clients relaxed and looking forward to returning to the salon. ergo The employees listen keenly to the customers and worry about their satisfaction. The outcome of the manicure, pedicure was overwhelmig. Customers are highly recommend the place's nail expertise. The salon was also good. The reviewers felt comfort dealing with hang feed or fingers as the salon staff delivered superb pedicure and manicure services. The relaxed and, the examination was stunning and trendy, as per the clients' reviews. The reviewers also cited the salon well. Cleaning terms and conditions with the inventory and services are highly ranked..vm

Mary left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jul 11

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Reputation Change over time

Pros & Cons

PROS

great job (4)

attention to det ... (4)

helped me (3)

recommend (2)

wonderful experi ... (2)

definitely go ba ... (2)

very friendly (2)

fantastic job (2)

highly recommend ... (2)

fantastic experi ... (1)

Cons

rude (1)

unfriendly (1)

disappointing (1)

disappointed (1)

go somewhere els ... (1)

extremely rude (1)

rude (1)

would not recomm ... (1)

not recommend (1)

unprofessional (1)

Giverny Nails & Spa Reviews: 84. Average Rating: 4.7

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Reviews (1) Google Reviews (83)

Mary

on Trustanalytica

Fix negative reputation Fix negative reputation

The technician I went to was great, however the female owner who answers the phone is extremely rude and unprofessional. When there is a nail salon on every corner, she should remember what customer service actually means. As an adult running a business she should know better than yelling at her customers and being confrontational is not an acceptable way to communicate. She not only does not listen, but she is accusatory and simply just rude. I am shocked that she has gotten away with speaking to people the way that she does. I wonder how much longer that will last. I would not recommend to go there purely because of her behavior, which is absolutely not acceptable and appalling.