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  1. US
  2. IL
  3. Chicago
Metz + Jones
Metz + Jones
Metz + Jones

Metz + Jones

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Open  9:00 AM - 5:00 PM now
5443 N Broadway #2N, Chicago, IL 60640, USA Get Directions
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ABOUT   Services Excellence Summary

Serving Chicago, IL, and Surrounding Areas for Over 40 Years, Our Estate Planning Lawyers, Divorce Lawyers, Probate Attorneys, and Donor Agreement and Adoption Attorneys to the LGBTQ Community Metz + Jones has been offering real estate, probate, and family law services to the residents of Chicago, IL, and the surrounding areas for more than 40 years. All of our lawyers are well-versed in the particular requirements of LGBTQ people and family law needs. Whether you are building your family and in need of a surrogacy lawyer, second parent adoption attorney, or estate planning attorney, or your family is dissolving and you are in need of a divorce or custody attorney, we feel a law firm should first be compassionate, warm, and understanding on top of knowing the law and what it takes to serve the LGBTQ community. We have just the right lawyer to meet your needs and help you through the process. Do you need help with residential real estate transactions, prenuptial agreements, mediation of custody, or probate court proceedings? Contact us today.

 

SUMMARY   Reviews Summary

Metz + Jones is a law firm with a range of legal services and the reviews are full of personal stories from people. All reviewers seem to agree on several things. Carol Jones and her colleagues are deeply appreciated for their clear, friendly, and thorough approach to estate planning services. They care about their clients and it shows in their work, especially when they explain legal concepts and answer questions. Aside from drafting the special documents, some of the firm's other positive qualities include its cost effectiveness and good communication. These elements complement a very stressful and personal experience - from beginning to end. Vouching for a business's services is a strong action, and that is what Metz + Jones' reviewers are doing when they talk about their great experience. Customers recommend this Wichita estate planning law firm and its attorneys.

 

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India left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 18
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Pros & Cons

PROS
recommend (21)
highly recommend ... (12)
great experience ... (3)
wonderful experi ... (3)
very happy (2)
questions were a ... (1)
painless (1)
feel comfortable ... (1)
easy to work wit ... (1)
extremely knowle ... (1)
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Cons
delayed (1)
disappointed (1)
take my business ... (1)
disrespectful (1)
never responded (1)
disappointing (1)

Metz + Jones Reviews: 45. Average Rating: 4.6

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My wife and I spoke with Carol Jones, Esq. about estate planning. She agreed to take us on as clients, and charged us a $1,500 retainer. Then we stopped hearing from her… for MONTHS. I offered to respectfully terminate our professional relationship if she did not have availability for new clients. She sent a generic message stating that she was looking over our documentation. Then more months went by, and all of my emails and calls were ignored. So, for 3 months, I emailed 2x a week and called 1-2x a week requesting my retainer of $1,500 back. It took months. It took hours and hours of work and effort. Finally, Carol’s assistant was able to get us a refund. There have been so many times in my life that I didn’t have the resources (financial, time, confidence) to advocate for our money back. I’m grateful that I was able to now… But please, do not pay Carol Jones a dime until she has done work for you. We are in the process of filing a complaint with the Illinois Bar. This was absolutely, completely unacceptable. ESPECIALLY working with queer folks, BIPOC, gender queer, and otherwise oppressed/ ostracized members of the community. Shame on Carol Jones and her practice.
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India left a 1 star review
★☆☆☆☆
On TrustAnalytica
2 years ago
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