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  1. US
  2. IL
  3. Chicago
NAPA Auto Parts

NAPA Auto Parts

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4300 N Elston Ave, Chicago, IL 60641, USA Get Directions
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ABOUT   Services Excellence Summary

NAPA was established to address the increased demand for a dependable auto parts distribution network in the United States. NAPA is the brand known by 91% of DIY customers today. At NAPA Auto Parts, we have all the automotive parts you need for all makes and models. Our staff can assist you in finding your vehicle's best brakes or filters, as well as parts like batteries, tools, and equipment. For parts, get in touch or drop by the store. Orders are available for curbside or in-store pick-up online. We are excited to serve you at your local NAPA Auto Parts Team!

 

SUMMARY   Reviews Summary

NAPA Auto Parts has achieved numerous five-star reviews with consistent ratings and positive comments across a variety of topics. Customers often emphasize the exceptional professionalism, friendly demeanor, and expert guidance offered by store staff. Shoppers frequently claim the shop has a vast inventory of quality parts and that they can always find the items they require. Reviewers also praise the swift and efficient service they receive, emphasizing that store representatives are consistently willing and eager to assist in various systems. Customers also commented regularly on the ease of shopping at NAPA, often citing the store’s appealing ambiance and welcoming atmosphere. The words of clients underscore the shop’s strong customer support and loyalty, making it a favorite store for many.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (4)
helpful staff (3)
good service (3)
helped me (2)
good customer se ... (2)
very helpful (2)
knowledgeable st ... (2)
reasonable price ... (1)
good customer se ... (1)
very kind (1)
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Cons
unorganized (1)
over priced (1)
horrible (1)
not helpful (1)

NAPA Auto Parts Reviews: 79. Average Rating: 4.3

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