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NewCastle Home Loans, Mortgage Lender

Name: NewCastle Home Loans, Mortgage Lender
Address: Chicago, US
Telephone: +17734861100
Rating: 4.85

100 reviews

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+17734861100

Open 8:00 AM-6:00 PM now

1700 W Cortland St, Chicago, IL 60622, USA Get Directions

renovation loans TOP Home Renovation Loan Companies in United States TOP Home Renovation Loan Companies in Illinois

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ABOUT Services Excellence Summary

Must be a pleasurable experience as a first-time home buyer. It is now. You’re in this very moment. The check is in your hand. It was easy? Surprisingly easy. You stand here, just three weeks after you dreamed of owning your place. You breathe in deeply and smile as you open the doors. You’ll see an entirely new world waiting for you, the moment you step in your new house. Massive advertising is a significant cost for online lenders and big banks. The internet lender’s logos on stadium billboards and Superbowl ads are familiar. These expenses are passed on through higher mortgage rates and additional costs. You get bad service in return. It’s frustrating to spend weeks worrying about whether your loan application will go through because of unprofessional banks or call centers. Our mortgage process is simple because we know buying a home can be intimidating. The super-efficient loan process minimizes turn times and keeps everyone updated. Efficiency and reduced overhead lower our costs. We then give our customers the best home loan deal by passing on the savings, at the lowest rate.

SUMMARY Reviews Summary

NewCastle Home Loans' customers are complimentary, thanks to the unmatched service and customer-friendly attitude. Reviewers seem to be pleased by Jim Quist, whose expertise, constancy, and excellent communication have significantly helped them, especially first-time buyers. Most praised Quist for being experienced, understanding the housing market, and for his quick response to everything. Moreover, his ability to guide them through the process smoothly has turned their risky purchases into happy moments. The team's efficiency has reduced the time to close and the few possible hiccups which have made them appreciative and approving for the next service. NewCastle Home Loans has, as a result, been ruled out and be recommended. The company has a policy of satisfying its customers that are noticeable and maintained. They leave an impression because integrity is paramount to them, and they are accessible. The thirst for referrals proves that customers are happy and will be repeat customers too. The consumer satisfaction, as portrayed by the customers, will have much a repeat business as a reliance on the company for the same service in the future.

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Reputation Change over time

Pros & Cons

PROS

recommend (39)

highly recommend ... (17)

very helpful (8)

recommended (7)

great experience ... (6)

very professiona ... (4)

on time (4)

very responsive (4)

painless (4)

highly recommend ... (3)

Cons

no response (2)

would not recomm ... (1)

not recommend (1)

poor customer se ... (1)

do not use (1)