Great groomingFriendly staffDog daycareHappy petsGreat trainersExcellent careTraining servicesBoarding servicesSpecific instructionsEasy communication
About this business
PUPS Chicago is situated in Chicago's River North district and is easily accessible from downtown and other neighbouring areas. PUPS River North offers a unique blend of modern and homelike amenities in a warm, modern setting. Our mission is to offer a secure, comfortable environment for dogs to play, socialise and rest. Our specialists are on hand round-the-clock to care for your furry friend.
Reviews Summary
Customers give Pups Pet Club rave reviews. Many people express how sweet the employees are and how much they truly care about every animal that comes through their doors. The facility has had pets who feel like it is their second home and not just when they are there. The report card system gives daily brain activity of their pets from the pet sitters, and the cost updates are check in from the pets themselves. That is fun, and the clients also can see that their pets are happy. Dogs always come home happy and healthy, tired from all the fun they had at daycare. My pets have been left at the club for a couple of days for me to go for vacations, but whenever I come back, they are always cheerful, relaxed and healthy showing that the workers can take care of the pets well. Another aspect that influences rating at the club is the training services they offer. I have a Labrador which was very stubborn, and I had a rough time with it, but one of the trainers knew how to handle it. The trainers there are good and use good approaches and are very friendly when training the pets. They also give the owner some tips on how to be handling some of the behaviors of the pets. The grooming services are also perfect. The pet groomer is very friendly to your pets, and your pets will like her immediately. This company is the best. Pups Pet Club is a great and amazing place to take your pet for grooming, training, and daycare for those going for vacations as well.
Frequently asked questions
6 questions
What do PUPS Pet Club clients say about the work?
Clients frequently praise the attentive care their dogs receive, highlighting the professionalism of staff like Sam, the trainer, and Brenda, the groomer. Many report their pets are excited to visit, indicating a positive environment and strong bond with the team.
Does PUPS Pet Club offer grooming services, and what do customers think?
Yes, they provide grooming services including bathing, haircuts, and nail clipping. Many customers express satisfaction with the grooming results, particularly praising Brenda for her skill in handling various breeds and making dogs feel comfortable.
What services are available at PUPS Pet Club?
PUPS Pet Club offers grooming (bathing, haircut, nail clipping), daycare (full day care, half day care), training (one-on-one training, group classes), and boarding (overnight boarding, extended stay). This comprehensive range ensures all pet needs are met.
How does PUPS Pet Club ensure my dog is well cared for during daycare?
The team provides 24-hour care and has a report card system to keep pet owners informed about their dogs' activities and well-being. This approach reassures owners about their pets' safety and happiness while in their care.
Can I get training for my dog at PUPS Pet Club, and how effective is it?
Yes, they offer one-on-one training and group classes. Reviewers often commend the trainers, especially Sam, for their effective communication and personalized attention, resulting in noticeable improvements in their dogs' behavior.