Professional staffQuick responseKnowledgeable techniciansThorough cleanupEfficient serviceTimely communicationClean jobCare for belongingsFair pricingDiligent work
About this business
SERVPRO of Ravenswood established its presence in the Fall of 2009. With employees who strive to make Ravenswood and all of Chicago a better place to live, we have accomplished our goal. We were humbled by the support and guidance from other franchise owners in our neighborhood who took the time to mentor us and provide advice on what works best. We now have over 5,000 satisfied customers nearly a decade later. The company continues to support homeowners and renters who need emergency clean-up services, as well as property managers, school administrators, industry titans, and business owners. With a workforce of unique people who can adapt to any restoration need, we are a dynamic team. As owner Tom Williams says, "I treat my work family like my real family, and this family offers our clients empathy." Our goal is to restore your home or business after any disaster.
Reviews Summary
Servpro reviews generally assert that the company offers high service quality, with many customers attesting to the exceptional workmanship, professionalism and customer care of the staff responding rapidly to emergencies and ensuring their customers are well informed before, during, and after a job. Most customers are appreciative of the care the staff give to their belongings and of the employees' willingness to help with insurance claims. Many customers actively recommend the company, specifically mentioning the stellar performance of individual staff such as Dakota, Corey, Tom Williams and Maggie. The company's reputation is especially strong among customers who have used the services for a second time, demonstrating the value citizens place in the Servpro experience when emergencies arise. Many property owners assured that Servpro workers are capable of cleaning up a diverse range of damage and messes, such as water damage and sewage backup, while remaining friendly and respectful. The positive comments mentioned in the reviews stem from a wide range of clients, including homeowners and businesses, which bode well for the company’s reputation.
Frequently asked questions
7 questions
What do SERVPRO of Ravenswood clients say about the work?
Clients frequently praise the team for their professionalism, responsiveness, and thoroughness. Reviewers highlight the staff's empathy and care, especially during stressful situations, with specific mentions of staff members like Dakota and Maggie for their exceptional service.
Does this business offer emergency water damage restoration services in Chicago?
Yes, SERVPRO of Ravenswood provides emergency water damage restoration services, including emergency water extraction, structural drying, and sewage cleanup. They are known for their quick response times, as noted by multiple reviewers.
How does SERVPRO of Ravenswood handle mold remediation?
They offer comprehensive mold remediation services, including mold inspection, mold removal, and preventative treatment. Reviewers have noted their thorough approach and effective results in addressing mold issues.
What are the hours of operation for SERVPRO of Ravenswood?
The hours of operation are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I get a free damage assessment from SERVPRO of Ravenswood?
Yes, they offer a free initial damage assessment as part of their damage assessment services, which also includes a comprehensive damage report and insurance coordination.
What cleaning services does SERVPRO of Ravenswood provide?
They provide a range of cleaning services, including carpet cleaning, duct and vent cleaning, and basement cleaning. Reviewers have commended their attention to detail and thoroughness in these services.