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Review Keywords Analysis

  1. US
  2. IL
  3. Chicago
Windy City Massage
Windy City Massage
Windy City Massage

Windy City Massage

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Open  8:00 AM - 10:00 PM now
909 Michigan Ave, Chicago, IL 60611, USA Get Directions
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4.8
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ABOUT   Services Excellence Summary

Active in the Chicago area for more than twenty years, we have served over 100,000 people. Our mission is to cultivate inner harmony, wellness, and self-care. From the first phone call to the final neck stretch and serum application, we aim to provide the highest quality of client care in the industry. Clients can visit us at home, in their hotel, or at one of our location-based Chicago offices. We strive to meet the needs of same-day and last-minute travelers, as well as provide repeat and standing reservations for local customers and corporate event clients. Reese Massage Therapy's CEO/Owner, Zoe Reese, is licensed in and certified in massage therapy. She also teaches advanced education courses in neuromuscular therapy across the U.S.

 

SUMMARY   Reviews Summary

Windy City Massage reviews are mainly positive, with many clients praising their skilled therapists like Agnes and Molly. There are numerous mentions of expert deep tissue massages, facials, and even couples massages. The passionate customers like the outcomes of Agnes' massages and believe most further suggest her, telling to Agnes as one of the best therapists. Many people loved their therapy times very much, as they felt relieved and rejuvenated after every service such as the deep tissue massage and the facial. Most clients said the service is also another important reason for their reviews. Many also typically mentioned how therapists listen carefully to their requirements and are reassuring, making clients feel good during their services. The testimonies show clients' happiness with the therapists after every therapy and their anticipation for the next appointment. However, expertise is also other clients' top attraction and decision factor. Customers view therapists as skilled and qualified and advisory, hence when reviewers complain about services, they are focusing on service delivery, not the therapists' ability. The few complaints seem to be about service problems, but the feeling of the therapy is still high.

 

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Tonya left a 5 star review
★★★★★
On TrustAnalytica
Jul 07
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Reputation Change over time
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Pros & Cons

PROS
recommend (19)
highly recommend ... (12)
very relaxing (3)
great job (3)
great experience ... (2)
great massage (2)
attention to det ... (2)
very professiona ... (2)
will be returnin ... (1)
fantastic job (1)
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Cons
disappointing (1)
terrible (1)
awful (1)

Windy City Massage Reviews: 102. Average Rating: 4.8

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T
Tonya
I had pulled a muscle in my back pretty severely. I was having difficulty moving/walking without having a stabbing pain. I booked a massage with Agnes and by the time I left, the pain was gone and I regained my mobility. The deep tissue massage she gave me just alleviated all the tightness that was causing the pain. I'm truly grateful and will book with her again at Windy City Massage.
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Terry
My Wife & I visited Windy City Massage for my birthday surprise in Oak Brook March 3rd & the service was phenomenal. My therapist was Agnes. She is beyond amazing and very friendly. I would go to her anytime. Thank you Agnes! Will be back again
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Tonya left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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