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Review Keywords Analysis

US / IL / Chicago
WPD Management photo
WPD Management photo
WPD Management photo
WPD Management photo

WPD Management

Address: 765 E 69th Pl, Chicago, IL 60637, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Apartment Renting Monthly Rent $1300 - $1500 Call to Book
Security Deposit $1300 - $1500 Call to Book
Maintenance Services General Repairs $50 - $100 Call to Book
Emergency Repairs $100 - $200 Call to Book
Pest Control $75 - $150 Call to Book
Parking Services Parking Permit Fee $100 - $200 Call to Book
Lock Change Services Standard Lock Change $50 - $100 Call to Book
Communication and Support Services Tenant Contact via Email $0 Call to Book
Tenant Contact via Phone $0 Call to Book

What people love

From reviews
Helpful staff Professional property manager Knowledgeable technicians Quick repairs Patient service Security improvements Timely responses Polite service Fair pricing Accommodating staff

About this business

WPD Management values the fact that this moment requires monitoring every communication regarding the spread of COVID-19. We monitor data from the CDC and the World Health Organization, as well as all city and municipal directives. We acknowledge that housing-related services reveal they are WPD Management. Nevertheless, the government has told non-essential businesses to temporarily close, and we strive to maintain operations but slow and flatten the curve, so wAdditionally, to assure customer safety, the WPD Management office will be closed, and all members of the office team will be working from home until further notice. All the property managers and leasing specialists were trained to communicate with residents and other clients using voice, text, and email. They can be reached electronically if needed, and they will be present at the office should there be an emergency. This assurance is paramount to our operations, and therefore the property managers and the office staff will receive their salaries as usual.emonic means like voice, text, and email to communicate with residents. The technical staff will be assigned life-safety or necessary repairs during this time. If someone is interested in moving to a WPD managed unit, the subsidy section can provide the units once passed and inspected, but before, they should call the leasing specialist to show them the available units.

Reviews Summary

Positive reviews were the majority in which residents thanked property managers James, Khadijah, Traci, and technical teams for their excellent job. They noted the improved security and cleanliness in the building. They also praised the vigilant security officers, diligent maintenance personnel, and communal changes like new elevator systems and new housing equipment. In the assessments, the writers have shown optimism in continued social growth under this new management. The negative ratings mainly associated to noise, such as stomping and even the damaging outcomes on property fixtures, were sourced in the assessments. But the majority view the management as interactive, polite, understanding, and caring. Easy reachability to managers could be by email or phone and they rendered great support. The management checks on people at random and this encourages the community. Cleanliness was also rated highly. Moreover, the management carries out improvements based on the client's identified individual and communal needs. The reviews mostly present a comfortable living space and the writer's happiness with the joy. Promises for an excellent future existence are still present, according to hypnotists.

Frequently asked questions

6 questions
What do WPD Management clients say about the work?
Clients frequently praise the professionalism and responsiveness of the staff, particularly highlighting property managers like Traci and Khadijah for their attentive service. Many reviews mention timely maintenance and improvements to the property, contributing to a positive living experience.
Does WPD Management handle emergency repairs in Chicago, and what do reviewers say about their response time?
Yes, they offer emergency repairs as part of their maintenance services. Reviewers commend the team for their prompt responses and effective solutions, indicating a reliable maintenance service that addresses urgent issues efficiently.
Can I communicate with WPD Management via email or phone?
Yes, WPD Management provides communication and support services, allowing tenants to contact them via email and phone. Reviewers appreciate this accessibility, noting that the team is responsive and helpful.
What services does WPD Management offer?
WPD Management offers a range of services including apartment renting (monthly rent and security deposit), maintenance services (general repairs, emergency repairs, pest control), parking services (parking permit fee), lock change services (standard lock change), and communication and support services (tenant contact via email and phone).
What is WPD Management's approach to tenant communication during COVID-19?
WPD Management emphasizes electronic communication with residents during COVID-19, utilizing voice, text, and email to ensure effective interaction. This approach has been positively noted by tenants for its efficiency and responsiveness.
Where is WPD Management located?
765 E 69th Pl, Chicago, IL 60637, USA

Location & directions

Chicago, Illinois
WPD Management
Property Management Company
Address
765 E 69th Pl, Chicago, IL 60637, USA
Hours
Closed Now
WPD Management Reviews · 3.5 average
2 Reviews
G Google 100
Never answers the phone or call back and don’t respond to emails I’ve been trying to get through to them since May
Since being a resident in this location and unit for three years, WPD has been nothing but disrespectful to me being a resident. To go further with explanation no one ever answers the phone and the voicemail is always full. WPD has changed the cable company to something so cheap I never even heard of it and it goes out every time it rains. Also, as for parking they change parking to being paid and then letting anyone park wherever they wanted even though everyone had an assigned parking spot that stayed in the building. Recently, today I receive a text and email maybe 2hrs ago about a $100 for parking fee and that the parking permit has to be picked up starting June 1st…. June 1st is tomorrow!!! No one received a 5day notice nor a 7day notice, and not even a 2week notice….. The disrespect has been to the highest level. Yet the want to send out a email and text about money and the elevators in the building are out of service as far as renewing the license/certification…. This has been the worst experience of my life dealing with a company like this.

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