XL.net - Managed IT Services Chicago

Our Economic Engine: XL.net - Managed IT Services Chicago for SMBs SMBs fuel our economic engine. Your challenges are unique compared to a large company, but so are your technology possibilities. We help you reach your goals faster and more efficiently. We aim to ensure that technology gives you an advantage over your larger competitors. XL offers managed IT services for SMBs. We are based in Chicago and the surrounding suburbs. XL is dedicated to your success through technology. Our Plans Transparent communication forms the basis of our plans. We also offer proactive and measurable plans. Our plans are designed to assist you to achieve your business objectives. Technology alignment plans and engagement tests are two typical plans for achieving business objectives. Our objective as a Chicago-based strategic managed IT services company is to assist your company. Technology inefficiencies consume roughly 80% of most businesses. This results in a 7-10% increase in employee efficiency.

The reviews highlight a high level of satisfaction from XL's customers. Customers consistently describe XL's attentive and supportive customer service, especially mentioning the quick responses from the support team. The company helps with resolving issues before they become problems, and customers often mention how XL’s customer service staff is patient and able to explain changes to those unfamiliar with technology. Within their partnership, customers also see the value added by XL's help desk and problem-resolution services, ensuring they are up to date with all their infrastructure, whether hardware or software. The reviews show a significant level of loyalty, with many customers planning to stay with XL. Many reviews also highlight some customer service staff like Gerald, Eunice, and Aadam who are responsive, effective, and knowledgeable in IT issues. Workers are happy with how fast and satisfactory XL solves their problems, especially for large companies like theirs who use them as their MSP. The reviewers recommend XL highly, particularly for users whose IT needs have outgrown their current IT team's abilities and who are looking to concentrate on their work and not their IT.