Gustafson & Associates
Hours:
Closed Now
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Address: 1525 Hubbard Ave, Decatur, IL 62526, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Amy, CFA®, EA, is very available and very knowledgeable, and I feel appreciated when she takes time to answer my questions about investing or financial planning. My taxes became a little more complicated than in previous years, and a friend recommended Gustafson. We have used them the last couple of years and are happy with the service. I also recommended them to a coworker who was relocating here, and he is also very happy with their service. Service is HORRIBLE!!! Completely lied about when taxes would be done promised to have them done by due date when they were turned in WELL before with WELL enough time ahead. There’s NO reason for that if you’re filled up SAY THAT! Will not be coming back and the woman answering the phone has a BIG attitude problem!! Wouldn’t give them my service if I were you! ️ Lied to me about when taxes would be completed. Called them out on it and dismissed me as a client. Horrible people skills for diffusing and remedy of situation. I will go find another business.
Frequently asked questions
7 questionsWhat do Gustafson & Associates clients say about the work?
Clients frequently praise Amy for her availability and knowledge. Many have noted their satisfaction with the service, especially when dealing with more complicated tax situations, and have recommended the practice to others, highlighting a positive experience overall.
Does Gustafson & Associates provide tax preparation services in Decatur?
Yes, they offer comprehensive tax preparation services, including Individual Tax Returns, Business Tax Returns, and Tax Consultation. This practice is well-regarded for handling complex tax situations effectively.
Can I get bookkeeping services from Gustafson & Associates?
Yes, they provide bookkeeping services, including Monthly Bookkeeping Services, Quarterly Financial Statements, and Payroll Services, catering to various business needs.
How does Gustafson & Associates handle client inquiries?
While many clients appreciate the team's responsiveness, there are mixed reviews regarding communication, with some noting issues with attitude during phone interactions. However, positive experiences with service quality are more frequently reported.
Who leads Gustafson & Associates, and what is their expertise?
Amy, a CFA® and EA, leads Gustafson & Associates. Her expertise in tax preparation and financial planning is frequently highlighted by clients, contributing to their overall satisfaction with the services provided.
What types of tax consultation does Gustafson & Associates offer?
They provide tax consultation services that help clients navigate complex tax situations, ensuring that both individual and business needs are met effectively.
Where is Gustafson & Associates located?
1525 Hubbard Ave, Decatur, IL 62526, USA
Location & directions
Decatur, IllinoisGustafson & Associates
Tax Accountant
Address
1525 Hubbard Ave, Decatur, IL 62526, USA
Hours
Closed Now
Gustafson & Associates Reviews · 3.9 average
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