Excellent attentionKind staffExcellent helpGood customer serviceHelpful staffFriendly staffExcellent serviceBest priceVery good serviceExcellent support
About this business
E and M Auto Sales inc Elgin, Illinois, has been the go-to used-car dealership for many years. We offer our customers a variety of cars, trucks, and SUVs. Our experienced employees will help you find the right car for your family. Our goal is to provide exceptional customer service and make car buying a pleasant experience.
We carefully choose each vehicle we sell, whether it comes from an auction or a private sale. Each car is meticulously inspected and serviced to meet our requirements. You will be contacted by our financial advisor as soon as your application is submitted securely.
Reviews Summary
The reviews are mostly positive, with most of the clients expressing their gratitude for the employees' good Customer service and attentive attitude.The employees who received the most mention used their names said they had the best dealer experiences because they cared staff possesses great interpersonal skills, and the company had a lot of cars available but had great deals .ahoma He believed they wouldn't find hoo a car but he left adetcho auction, I loved how pem deeboand orjeimusmy near hene were Har had excellent e and them they appreciated Because I sack who do not hav Kristy.netI hiscard and I ne this also lefta star rating to explain their thinking, saying that this dealershiphas a perfect rating.. Some customers were contacted by employees. Others needed either helppapers completed, and customer service is available bonphone and text. All reviewers Clearly stated their happiness and satisfaction with the service, as seen in the location as well as the dealership the ulocation n excellent.
Frequently asked questions
7 questions
What do clients say about the customer service at E and M Auto Sales in Elgin?
Clients frequently praise the excellent customer service, highlighting the helpfulness of staff like Daniela and Henry, who are noted for their kindness and attentiveness throughout the car buying process.
Does E and M Auto Sales offer financing assistance for used cars?
Yes, they provide financing assistance as part of their vehicle sales services, ensuring that customers can find suitable payment options for their purchases.
What are the operating hours for E and M Auto Sales in Elgin?
Their hours are as follows: Monday: 9:00 AM - 8:00 PM, Tuesday: 9:00 AM - 8:00 PM, Wednesday: 9:00 AM - 8:00 PM, Thursday: 9:00 AM - 8:00 PM, Friday: 9:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: Closed.
Can I get a free consultation for vehicle sales at E and M Auto Sales?
Yes, they offer free sales consultations, allowing customers to discuss their needs and preferences without any obligation.
What types of vehicles does E and M Auto Sales specialize in?
E and M Auto Sales specializes in used car sales, certified pre-owned sales, and also offers vehicle maintenance services such as general repairs and oil changes.
How does E and M Auto Sales ensure the quality of their vehicles?
They carefully select and inspect each vehicle, whether purchased at dealer auctions or privately, to meet their high standards before offering them for sale.