Bibian Bros. Auto Sales & Service is a family-operated car service and used car company. Our Joliet location has been operational since 2001, but the Bibian Brothers, Nick, and Martin, have over three decades of automotive experience. At Bibian Bros. Auto, we are a family-centric company that thoroughly understands our customers and always guarantees their happiness. Our lineup also includes financing options that cater to people with poor or no credit.
Reviews Summary
On the whole, customer reviews paint a very positive picture of the dealership customer experience and service. Customer experiences when losing their cars are particularly rewarding. Many users highlight provider Martin's exceptional service and friendliness. They used loan and down payments to connect the connection car while waiting for the money from the total loss. The majority found the dealers very helpful and customer-friendly. A few first-time visitors also discovered that the dealership is very welcoming and consider the provider a person. Clients appreciate vehicle repair, reporting, and service experience, as they always find the best assistance and customer needs first, and on-time vehicle reports and assistance. It is a well-rounded dealership that offers excellent services for a price that fits all income levels. Lastly, customers who buy a car report good, far, and fair sales experiences in the store. The price range is slightly negotiable within the recommended price, which delights us with the potential of the company.
Frequently asked questions
7 questions
Does Bibian Bros. Auto Sales & Service offer emergency towing services in Joliet, and what do customers say about their responsiveness?
Yes, they provide emergency towing services. Reviewers appreciate their quick response times and helpfulness, with one noting they provided a recommended towing company when needed.
What do clients say about the customer service at Bibian Bros. Auto Sales & Service?
Clients frequently highlight the outstanding customer service, noting the team's friendliness and willingness to assist, with multiple reviews praising their honesty and thorough communication during the buying and repair processes.
What services does Bibian Bros. Auto Sales & Service provide?
They offer a range of services including Used Car Sales (Quality Used Cars, Vehicle Financing, Loan Assistance), Vehicle Repair and Maintenance (Battery Replacement, Fan Shroud Motor Replacement, General Auto Repair), Customer Service (Customer Support, Consultation, Negotiation Assistance), and Towing Services (Local Towing, Long-Distance Towing, Emergency Towing).
What are the operating hours for Bibian Bros. Auto Sales & Service?
Their hours are Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, and Sunday: Closed.
Can I get financing assistance at Bibian Bros. Auto Sales & Service, even with little or no credit?
Yes, they offer financing assistance for customers with little or no credit, making it easier for individuals to purchase used cars.
How experienced are the owners of Bibian Bros. Auto Sales & Service?
The Bibian Brothers, Nick and Martin, have over 30 years of extensive automotive experience, which contributes to their understanding of customer needs and satisfaction.
Where is Bibian Bros. Auto Sales & Service located?
404 West Jefferson Street, Corner of Jefferson and Center St., Joliet, IL 60435, USA
Location & directions
Joliet, Illinois
Bibian Bros. Auto Sales & Service
Used Car Dealer
Address
404 West Jefferson Street, Corner of Jefferson and Center St., Joliet, IL 60435, USA