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Review Keywords Analysis

  1. US
  2. IL
  3. Naperville
Fair Oaks Ford
Fair Oaks Ford
Fair Oaks Ford

Fair Oaks Ford

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Open 9:00 AM-9:00 PM now
2055 W Ogden Ave, Naperville, IL 60540, USA Get Directions
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4.8

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ABOUT   Services Excellence Summary

Fair Oaks Ford in Naperville, IL promises to match any deal. Our Naperville Ford dealer has been making customers happy for over thirty years. We’re well-known for our excellent reputation in Naperville and the surrounding area. Fair Oaks Ford of Naperville is also home to an award-winning Ford Service Center, and we’ve won the President’s Award for Outstanding Sales and Service three times. Find a better value on a new Ford using our new Ford specials, or look through our pre-owned Ford cars for a car you’ll adore at a phenomenal price.

 

SUMMARY   Reviews Summary

The feedback paints a positive picture. Most customers say they had a positive dealership experience. Salespeople were friendly and professional. There is a noticeable upbeat ambiance in the showroom. Jose and Nikko receive numerous compliments. Both are helpful and ready to provide all the necessary information to help customers make informed decisions. According to some reviewers, the sales staff joined by other staff will check on them later to check their satisfaction levels. They say after-sales services are thorough and guarantee customer satisfaction. Some customers got help with their finances. They say that the finance department staff is very helpful. Additionally, one client expressed satisfaction with the post-purchase service. The positive situation at the dealership is supported by positive reviews. One person said that a scheduled oil change and a pending car repair returned great results. The service delivery is sufficient and done professionally. Most customers agree. A few persons doubt the appointment, but the service was good. Such confessions only emphasize the positive dealership environment and operations. Some customers reviewed the purchase process. One of them said he had ordered a vehicle before and was satisfied with the terms. He acknowledges that the store communicated the possibilities before they committed. It is clear that customers feel respected and treated well when they engage the dealership. Asked for who the dealership was, the customers gave many individuals who had treated them well. The repeated purchase customers are a clear sign that the store offers high-quality services. The majority of customers are happy and always ready to recommend others.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (15)
highly recommend ... (8)
very happy (4)
great service (3)
great experience ... (3)
helped me (3)
amazing service (2)
attention to det ... (2)
very helpful (2)
very knowledgeab ... (2)
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Cons
not recommend (2)
poor customer se ... (1)
Fair Oaks Ford Reviews: 103. Average Rating: 4.8
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