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Gold Coast Motors

Name: Gold Coast Motors
Address: Naperville, US
Telephone: +16303059900
Rating: 4.9126

103 reviews

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+16303059900

Open 10:00 AM-6:00 PM now

1570 W Ogden Ave STE 112, Naperville, IL 60540, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Illinois

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ABOUT Services Excellence Summary

Choice Perception Gold Coast Motors recognizes that you have many alternatives regarding your automotive requirements, and we are delighted to assist you. Trust, honesty, and respect are the core principles of our company. These principles are evident in our business procedures and product sales to ensure that our customers keep returning. We also demonstrate our unequaled commitment to honesty as well as the highest levels of customer service. It is our responsibility to satisfy their requirements and surpass their expectations. We have a highly skilled sales team dedicated to answering all your inquiries regarding our vehicles. Whether your residence is down the street or across the whole country, we will organize shipping to your destination. Our aim is to make the acquisition process simple and delightful for you.

SUMMARY Reviews Summary

Gold Coast Motors and it's staff create a great car purchasing experience. Many customers report good customer service from Azeem and Roshan as professional and knowledgeable employees. Customers were impressed with their easy and low-stress communication style. Another aspect of the reviews was the detailed and honest information shared about the condition of the cars. The information proved to be true when customers saw the cars for themselves. Azeem and Roshan make customers feel more comfortable by following up to ensure their happiness with their purchases. These post-purchase communications are part of the overall policy of excellent customer service that continues past the sales transaction. Customers were happy that the dealership respected their time during the purchasing process. And there was no follow-up for the sake of punishment at a later date. Lots of customers said they would come back to buy their cars. The question of price was also mostly positive. Most of them believed that their cars' costs were equitable. The dealership reacted swiftly to customer requests. In a specific way, customers had questions before traveling and needed more pictures of specific areas that they could not visit in person. Other customers bought cars from other parts of the country and had them shipped to their homes. Gold Coast Motors made it all seem easy. Most reviews were a whale of approval for the dealership.

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Reputation Change over time

Pros & Cons

PROS

recommend (23)

highly recommend ... (15)

great experience ... (10)

very helpful (7)

very professiona ... (6)

great customer s ... (5)

helped me (5)

very friendly (5)

recommended (3)

very clean (3)

Cons

disappointing (1)

very disappointe ... (1)

disappointed (1)

extremely disapp ... (1)