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Review Keywords Analysis

  1. US
  2. IL
  3. Plainfield
Brava Nails Spa
Brava Nails Spa
Brava Nails Spa

Brava Nails Spa

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Open 9:30 AM - 7:30 PM now
2302 Illinois Rte 59 Suite 2A, Plainfield, IL 60586, USA Get Directions

3.9

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ABOUT   Services Excellence Summary

Safety and comfort at the spa is our top concern for your visits. We ensure the safe reuse of all reusable tools at Brava Nail Spa while following stringent state and industry disinfection guidelines. All tools must be cleaned after every use to be safe for reuse, including electric file bits or nippers. Disposable or single-use implements must be replaced or destroyed after each use if they are not compatible with disinfection. We clean up after you and ask that you do the same. Only licensed safe products are used at our spa. You may be exposed to fewer chemical fumes, dust, and harmful substances in our salon. We are delighted to answer any questions you may have about sanitation protocols or to give you a tour. Just ask, and we will be happy to help.

 

SUMMARY   Reviews Summary

Most reviews at Brava Nails are positive; the customers love their service. Mina, Denise, and Van name the clients leave fantastic work, professional employees, and contribute a lot of meticulousness and attention to detail. The comfortable shop welcomes and prioritizes the customer when it is busy. One customer, Lydia, was the reason for the second visit to the shop but found comfort more the second time. The last one has the shop open to clients who want to try their help; they can access the shop without waiting since they have an electronic sign and have a short waiting time. The shop is also very clean and thorough in its hygienic practices. All equipment inside the shop is in an ordered manner. Customers who have tried the shop recommend the following: dipping their nails, ombre nails, French tip nails, no-chip manicure, rhinestones, and custom designs. The review shows that the shop has a friendly staff who know the customer's money is worth the investment. There is a small drawback since the shop prefers tipping the workers in cash instead of using cards. The customers are thrilled and willing to return or recommend the store to family and friends. A customer commented that they should not have taken time and a lot of visits to find her perfect environment and recommend it to everyone.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
highly recommend ... (4)
great job (3)
friendly staff (2)
very impressed (2)
recommended (2)
amazing job (2)
nice and clean (1)
great service (1)
will be going ba ... (1)
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Cons
rude (4)
horrible (3)
terrible (2)
terrible experie ... (2)
very disappointe ... (1)
disappointed (1)
over priced (1)
unprofessional (1)
Brava Nails Spa Reviews: 100. Average Rating: 3.9
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