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Byrider Rockford

Name: Byrider Rockford
Address: Rockford, US
Telephone: +18152312660
Rating: 3.9412

102 reviews

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+18152312660

Open 9:00 AM-6:00 PM now

5695 E State St Suite 101, Rockford, IL 61108, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Illinois

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ABOUT Services Excellence Summary

Byrider Rockford stands out because of our quick and easy approval process, affordable bi-weekly payment plans, and low payments. Plus, you won't find warranties and service packages as good as ours in a comparison of other buy here pay here dealers. At our dealership, you will get superior customer service and be tempted to join our over 1,000,000 customers who have got back on the road with better quality cars from Byrider. All of the meticulously inspected vehicles at our dealership undergo 83 points of inspection, computer testing and a full service and reconditioning process to improve reliability and safety so that all of our cars are clean.

SUMMARY Reviews Summary

Customers generally responded positively to the services and staff of JD Byrider Car Dealership. Customers admired the staff's commitment to personalized service, honesty, and promptness. This was evident in customers requesting specific staff members, including Joel for purchases and Brandon for services. The business is accommodating to customers, as reflected in a buyer's journey from Janesville to Rockford and a customer's other demanding situation. Customer satisfaction was also high, with a lady citing this as a top priority. Additionally, the review praised the employees' professionalism and commitment to resolving any problems that arose. The organization is also dedicated to supporting underprivileged customers and has a warm, accepting climate. This success indicates strong business and employee morale, with several clients referring friends to the location. On the whole, the dealership received more positive than negative reviews, with most of them being pleasant shopping experiences.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

great service (5)

great customer s ... (2)

recommended (2)

helped me (2)

good experience (2)

very happy (2)

very friendly (2)

highly recommend ... (2)

very helpful (1)

Cons

unprofessional (4)

horrible (4)

rude (3)

not happy (1)

not worth (1)

no customer serv ... (1)

extremely rude (1)

never called me (1)

0 stars (1)

upset (1)