Frink's Sewer & Drain Inc. is a family-owned and operated business located in Rockford. With over 80 years of experience, we have been proud to serve Rockford and surrounding areas since then. We have offered a full range of pumping and drain service to address virtually all drainage problems, from clogs caused by food waste and sediment to tree root viruses and soil obstruction. We are licensed and insured for your protection. We provide same-day phone communication and email responses. We have a fleet of powerful hydrojetters, which use high-pressure water jets to clean your drain and sewer system.
Reviews Summary
Customer feedback indicates a high level of satisfaction with Lysol Paul's professionalism, speed, and willingness to educate and inform. Consumers appreciate Paul's punctuality, a characteristic that makes him popular with Frink's customers. Clients believe that Paul is a solid advisor, offering valuable advice to avoid future issues.Consumer say that Paul presents himself well and is courteous at all times, a characteristic that is observed in all of his customer interactions. Several of the comments mention that he was a lifesaver when he was called in for emergency services, and many express thanks for the excellent work he did. Many customers have appreciated Paul taking the time to educate them on weak points in their drainage systems and how to avoid future problems. Most reviews of Frink's and Paul specifically commend the cleanliness of their premises after they leave, showing their professionalism and commitment. Many comments show trust in the company, making it a company to call when services are needed, most likely because of Paul's honesty and cleanliness. Many customers have had repeat experiences, with only a few saying that there have been issues over the years. Finally, customers praise the company's fair prices, with one reviewer mentioning this in her comments. A majority of customers recommend the company as the best, with only one negative review.
Frequently asked questions
7 questions
What do Frink's Sewer & Drain Inc clients say about the work?
Clients frequently mention the team's punctuality, professionalism, and thoroughness. Specific staff members, like Lysol Paul, are often praised for their courteous service and ability to resolve issues efficiently, leaving spaces clean after work.
Does Frink's Sewer & Drain Inc handle emergency plumbing in Rockford, and what do customers say about their response time?
Yes, they offer emergency plumbing services including emergency drain clearing and leak repair. Customers have noted that they often receive same-day service, with technicians arriving promptly to address urgent issues.
What services does Frink's Sewer & Drain Inc provide?
They offer a variety of services including: Drain Cleaning (Main Drain, Floor Drain, Sewer Cleaning), Emergency Plumbing (Drain Clearing, Leak Repair, Sewer Backup), Sewer Inspection (Video Camera, Line Assessment, Root Intrusion), Drain Repair (Pipe, Joint Repair, Line Replacement), and Grease Trap Services (Cleaning, Installation, Maintenance).
What are the operating hours for Frink's Sewer & Drain Inc?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
How does Frink's Sewer & Drain Inc ensure customer satisfaction?
The company is fully bonded and insured, providing peace of mind to customers. They also guarantee same-day responses to inquiries, ensuring timely service and support.
Can I get a sewer inspection from Frink's Sewer & Drain Inc?
Yes, they provide sewer inspection services that include video camera inspections, sewer line assessments, and root intrusion inspections to identify and address issues effectively.