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Twins Auto Mall

Name: Twins Auto Mall
Address: Rockford, US
Telephone: +18157210501
Rating: 4.4412

102 reviews

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+18157210501

Open 10:00 AM-7:00 PM now

3424 S Alpine Rd, Rockford, IL 61109, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Illinois

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ABOUT Services Excellence Summary

Twins Auto Mall in Rockford, Illinois, is a late-model, pre-owned dealership, offering clients a complete auto experience at budget-friendly pricing. At Twins Auto Mall, we value your satisfaction above everything. Our mission is for you to have a fantastic experience and be completely satisfied with your vehicle. Our love for luxury, quality, used trucks, SUVs, and cars is something we want to share with you. Come by and test drive your next vehicle today.

SUMMARY Reviews Summary

Twins Auto Mall has several positive reviews. Kaspar and John are regularly singled out for being accommodating, caring, and easy to talk to. Customers appreciate the no-pressure atmosphere and emphasis on customer satisfaction, which highlights the honesty and integrity of the staff. These reviewers noted their ability to reach a satisfactory agreement quickly, particularly with terms and trade-ins. The ease of the negotiation process is influential in customer recommendations. The dealership's affordable pricing, vast and varied vehicle selection, and inviting facilities also receive a lot of praise. Consumers can fulfill their needs and feel valued thanks to the professional and welcoming atmosphere. Dealership staff often go beyond basic operational details to close a deal on a new car and ensure strong customer relations, ensuring a memorable and high-value purchase experience. Surveillance cameras help to deter misbehavior or theft from the original parts of the car dealership. Such incentives impart a positive impression that makes it easy to realize the value of a car. Everyone, regardless of whether they are preparing to buy a car, can make a fair and widely encouraged choice when they come here. The dealership's excellent customer service and vehicle purchase and trade policy, as the review notes, for a first purchase go a long way to deserve and call for personal identification and subsequent car purchase fully guaranteed.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (25)

highly recommend ... (13)

very helpful (10)

very friendly (8)

great experience ... (8)

recommended (5)

helped me (5)

friendly staff (4)

great people (4)

great service (4)

Cons

horrible (2)

do not trust (1)

overpriced (1)

horrible custome ... (1)

dishonest (1)

Twins Auto Mall Reviews: 102. Average Rating: 4.4

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Reviews (0) Google Reviews (102)

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