Welcome to Point Auto! Explore our virtual showroom to view our comprehensive list of available inventory. Each vehicle listing includes extensive features, images, and contact information. Our physical location is situated at 4511 Parnell Ave, IN 46825, with phone numbers available. The website is also intuitive, offering clear driving directions to our facilities and service hours. At Point Auto, we are committed to providing you with an outstanding customer experience. Our sales staff members are enthusiastic and knowledgeable - their top priority is finding the perfect car for your garage and your budget.
Reviews Summary
The dealership has received mainly positive reviews. The customers appreciate the staff's helpfulness, especially Nate. This person addressed all the buyer's questions and concerns. The process was orderly, and the seller even repaired and tested the car before releasing it to the buyer. One client reported a mechanical problem they found after purchase, signalling a need for regular checks. Despite the difficulty, the buyer praised Nate's swift and committed response, including resolving the fault. The customer felt listened to and it changed their experience rating the shop 9/10. Most buyers say they are proactive, honest, and down-to-earth. Feedback indicates that the dealership is trustworthy.
Frequently asked questions
7 questions
What do Point Auto clients say about their experience with the team?
Customers frequently praise the friendly and honest service provided by staff members like Nate and Todd. Reviewers highlight a no-pressure sales environment and thorough vehicle preparation, including detailing and fueling before pickup.
What services does Point Auto offer for used car buyers?
Point Auto provides a range of services including Used Car Sales (Full Service Check, Detailing, Fuel Up), Customer Service (Personalized Consultations, Post-Sale Support, Loan Assistance), Vehicle Repairs (Brake Repair, Audio System Replacement, Minor Body Work), and Trade-in Services (Vehicle Valuation, Trade-in Negotiation, Immediate Trade-in Offers).
Can I get assistance with loan options at Point Auto?
Yes, they offer loan assistance as part of their customer service. Reviewers have noted that the team is proactive in helping clients secure financing, making the process smoother for first-time buyers.
Does Point Auto provide post-sale support for customers?
Yes, they offer post-sale support, which is frequently mentioned in reviews. Customers appreciate the follow-up service and assistance with any issues that arise after the purchase.
How does Point Auto handle trade-ins?
Point Auto offers trade-in services including vehicle valuation, trade-in negotiation, and immediate trade-in offers. Reviewers have noted that the team is fair and transparent during the trade-in process.
What types of vehicle repairs can I get at Point Auto?
Point Auto provides vehicle repair services such as brake repair, audio system replacement, and minor body work. Customers have expressed satisfaction with the quality of repairs performed.