About Brighton
Brighton was birthed by Jerry and Terri Kohl. The intent was to create a different type of business, but one that was heart-based. The two founders wanted to base it on the customer’s and employees’ love and respect for others. Founded in 1991, Brighton was just a belt collection at that time. However, it has evolved over time to include a great variety of fashionable accessories that women can use to decorate both their head and toes. Our products can be found in more than 180 Brighton Collectible shops, as well as over 4,000 specialty boutiques and on the web.
The Brighton Difference
The thing that the company is most proud of is known as the Brighton Difference. It is a concept that hinges on the belief that details make the difference. Brighton ensures that all its items are made by hand by the company’s designers, who take the product from the moment of conception to completion. This is an ancient tradition that has been in use for centuries. However, accessories are classic and relevant to modern fashion.
Brighton's Key Philosophy
From the quality of the product that accessorizes, to the way every customer is treated as if they were the only one, simplicity is a common thread that runs through all aspects of our work. Every person deserves to be treated with respect. We believe and practice that. Brighton is a team that is always willing to serve. We have a great team that is passionate about our work. Our passion is infectious. We encourage you to follow your heart and visit us.
Reviews Summary
Customer reviews of the Brighton store were mainly positive, focusing on staff helpfulness and friendliness. Kie, Heidi, Cindy, and Rita are praised for their professionalism. Longevity was discussed for their purses and handbags, with a concentrate on repair benefits. Valuable information is given, such as leather handbag guarantees. Some reviews commented on sometimes being expensive, although most embraced this shopping experience graciously. One buyer shared his experience purchasing his girlfriend's bracelet and being a repeat customer who is continually kept up to date and shipping from the shop directly. This personalized approach and service that creates positive memories make customers return.
Frequently asked questions
7 questions
What do Brighton clients say about the work?
Customers frequently praise the friendly and helpful staff, particularly Kie, Cindy, and Rita, who remember them by name and provide excellent service. Many appreciate the quality of products and the care taken in fulfilling orders, highlighting a personal touch in their shopping experience.
Does Brighton offer a warranty on their products?
Yes, Brighton provides a lifetime of cleaning and conditioning for leather handbags with a registered number, along with a two-year warranty for straps, zippers, and hardware. This commitment to quality is noted by multiple reviewers.
What types of products does Brighton offer?
Brighton offers a diverse range of products including jewelry (bracelets, necklaces, earrings), handbags (leather and canvas), belts (men's and women's), shoes (leather, casual, formal), sunglasses (for men and women), and corporate gifting (gift sets, customized products).
Can I find unique belts at Brighton?
Yes, Brighton offers a selection of specialty belts for both men and women, in addition to their standard leather belts. This variety is appreciated by customers who seek unique fashion accessories.
Does Brighton have a selection of sunglasses?
Brighton provides a variety of sunglasses including options for both women and men, as well as reading glasses. Customers have noted the stylish choices available in-store.
How does Brighton ensure quality in their products?
Brighton prides itself on the 'Brighton Difference,' where each product is hand-designed and crafted with attention to detail. This commitment to quality is reflected in customer reviews praising the durability and craftsmanship of their accessories.
Where is Brighton located?
8702 Keystone Crossing, Indianapolis, IN 46240, USA
Location & directions
Indianapolis, Indiana
Brighton
Fashion Accessories Store
Address
8702 Keystone Crossing, Indianapolis, IN 46240, USA