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  1. US
  2. IN
  3. Indianapolis
Brighton
Brighton
Brighton

Brighton

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Open  10:00 AM - 8:00 PM now
8702 Keystone Crossing, Indianapolis, IN 46240, USA Get Directions
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ABOUT   Services Excellence Summary

About Brighton Brighton was birthed by Jerry and Terri Kohl. The intent was to create a different type of business, but one that was heart-based. The two founders wanted to base it on the customer’s and employees’ love and respect for others. Founded in 1991, Brighton was just a belt collection at that time. However, it has evolved over time to include a great variety of fashionable accessories that women can use to decorate both their head and toes. Our products can be found in more than 180 Brighton Collectible shops, as well as over 4,000 specialty boutiques and on the web. The Brighton Difference The thing that the company is most proud of is known as the Brighton Difference. It is a concept that hinges on the belief that details make the difference. Brighton ensures that all its items are made by hand by the company’s designers, who take the product from the moment of conception to completion. This is an ancient tradition that has been in use for centuries. However, accessories are classic and relevant to modern fashion. Brighton's Key Philosophy From the quality of the product that accessorizes, to the way every customer is treated as if they were the only one, simplicity is a common thread that runs through all aspects of our work. Every person deserves to be treated with respect. We believe and practice that. Brighton is a team that is always willing to serve. We have a great team that is passionate about our work. Our passion is infectious. We encourage you to follow your heart and visit us.

 

SUMMARY   Reviews Summary

Customer reviews of the Brighton store were mainly positive, focusing on staff helpfulness and friendliness. Kie, Heidi, Cindy, and Rita are praised for their professionalism. Longevity was discussed for their purses and handbags, with a concentrate on repair benefits. Valuable information is given, such as leather handbag guarantees. Some reviews commented on sometimes being expensive, although most embraced this shopping experience graciously. One buyer shared his experience purchasing his girlfriend's bracelet and being a repeat customer who is continually kept up to date and shipping from the shop directly. This personalized approach and service that creates positive memories make customers return.

 

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John Doe left a 5 star review
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PROS
helpful staff (1)
very friendly (1)
friendly and hel ... (1)
high quality (1)
well informed (1)

Brighton Reviews: 20. Average Rating: 4.9

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John Doe left a 5 star review
★★★★★
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