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Broad Ripple Service Experts
Broad Ripple Service Experts

Broad Ripple Service Experts

101 reviews
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+13172538474
Open  00:00-23:59 now
×
Monday 00:00–23:59
Tuesday 00:00–23:59
Wednesday 00:00–23:59
Thursday 00:00–23:59
Friday 00:00–23:59
Saturday 00:00–23:59
Sunday 00:00–23:59
8227 Northwest Blvd Suite 300, Indianapolis, IN 46278, USA Get Directions
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ABOUT   Services Excellence Summary

Indianapolis AC Repair & Plumbing Service You Can Trust With over 59 years in the industry, Broad Ripple Service Experts is your trusted local provider of air conditioner repair and plumbing. AC technicians are also ACE-certified, ensuring the best standards in the sector. They are certified to provide the best possible air conditioning service.

 

SUMMARY   Reviews Summary

The customer evaluations are consistently positive. Reviewers praise employees like Ethan, Danny, and Steve as being friendly, knowledgeable, and thorough. Several people noted that the staff was exceptionally educational and communicative, which was especially useful to them as first-time homeowners. Some customers said the people who helped them were professional and courteous, and the majority had excellent service experiences. The customer service and quality of work on the installation and maintenance task. The customer service representative was quite helpful in arranging an urgent appointment, and the technicians went out of their way to make sure the clients were happy. This is a brand I would wholeheartedly recommend. Those who have electrical, HVAC, or plumbing concerns that they need addressed promptly and efficiently should definitely call.This feedback reflects well on Broad Ripple Service Experts, which is based on the high satisfaction of the HVAC maintenance services its technicians proved.

 

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Lauren left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 13
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Pros & Cons

PROS
very professiona ... (10)
recommend (9)
great job (8)
on time (8)
highly recommend ... (5)
very thorough jo ... (2)
fantastic job (2)
great work (2)
good quality (1)
professional and ... (1)
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Cons
never heard back ... (1)
bad customer ser ... (1)
unprofessional (1)
was damaged (1)
terrible (1)
useless (1)
very disappointe ... (1)
disappointed (1)
didn't do anythi ... (1)
not recommend (1)
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Broad Ripple Service Experts Reviews: 101. Average Rating: 4.7

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Reviews (1) Google Reviews (100)
L
Lauren
on Trustanalytica
Fix negative reputation Fix negative reputation
Think twice before signing up for their “advantage” program if there’s even a chance you will want to sell your home within the contract period. They will sell you a bill of goods that if/when you want to sell they will work with the new owners no problem to figure out a new contract with them. BUT if the new buyer doesn’t want to use the program you will be on the hook for the entire amount. They will not uninstall, they will not make an equipment change, you will have to pay for the entire unit in full that you won’t even be using.
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Lauren left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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