Professional staffKnowledgeable techniciansExcellent communicationFriendly staffThorough inspectionsQuick repairsEducational serviceThorough jobThorough maintenancePrompt service
About this business
Indianapolis AC Repair & Plumbing Service You Can Trust
With over 59 years in the industry, Broad Ripple Service Experts is your trusted local provider of air conditioner repair and plumbing. AC technicians are also ACE-certified, ensuring the best standards in the sector. They are certified to provide the best possible air conditioning service.
Reviews Summary
The customer evaluations are consistently positive. Reviewers praise employees like Ethan, Danny, and Steve as being friendly, knowledgeable, and thorough. Several people noted that the staff was exceptionally educational and communicative, which was especially useful to them as first-time homeowners. Some customers said the people who helped them were professional and courteous, and the majority had excellent service experiences. The customer service and quality of work on the installation and maintenance task. The customer service representative was quite helpful in arranging an urgent appointment, and the technicians went out of their way to make sure the clients were happy. This is a brand I would wholeheartedly recommend. Those who have electrical, HVAC, or plumbing concerns that they need addressed promptly and efficiently should definitely call.This feedback reflects well on Broad Ripple Service Experts, which is based on the high satisfaction of the HVAC maintenance services its technicians proved.
Frequently asked questions
7 questions
What do Broad Ripple Service Experts clients say about the work?
Clients frequently praise the team for their professionalism, thoroughness, and knowledge. Many reviewers highlight the friendly service from technicians like Danny and Ethan, noting their attention to detail and ability to explain the work done clearly.
Does Broad Ripple Service Experts offer emergency repairs in Indianapolis, and what do reviewers say about their response time?
Yes, they provide emergency repair services. Reviewers commend their quick response, often noting same-day service, especially during urgent situations like HVAC failures.
Can I get annual maintenance plans with Broad Ripple Service Experts?
Yes, they offer Membership Programs, including Annual Maintenance Plans and Priority Service Plans, ensuring regular upkeep of your HVAC systems.
What types of air conditioning services are provided by this practice?
Broad Ripple Service Experts offers a range of air conditioning services, including AC Installation, AC Repair, and AC Maintenance, ensuring comprehensive support for your cooling needs.
How does Broad Ripple Service Experts ensure quality in their work?
The team consists of ACE-certified HVAC technicians, which means they meet the industry's highest standards for service and expertise, ensuring quality and reliability in every job.
What are the operating hours for Broad Ripple Service Experts?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Where is Broad Ripple Service Experts located?
8227 Northwest Blvd Suite 300, Indianapolis, IN 46278, USA
Location & directions
Indianapolis, Indiana
Broad Ripple Service Experts
Hvac Contractor
Address
8227 Northwest Blvd Suite 300, Indianapolis, IN 46278, USA
Think twice before signing up for their “advantage” program if there’s even a chance you will want to sell your home within the contract period. They will sell you a bill of goods that if/when you want to sell they will work with the new owners no problem to figure out a new contract with them. BUT if the new buyer doesn’t want to use the program you will be on the hook for the entire amount. They will not uninstall, they will not make an equipment change, you will have to pay for the entire unit in full that you won’t even be using.