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Chad's Barber Shop opened its doors in 2004 at a strip mall along Madison Avenue, which is on the southside of Indianapolis. Chad M. Potts, the owner, ventured into the barbering world in high school by giving haircuts to the whole football team at Triton Central High School. The more the haircuts he gave, the more he fell in love with the business. He had to provide for his family, so this love became more than just a passion. In 2004, Chad was the only barber at Chad's Barber Shop. The goal was to provide customers with quality cuts at an affordable price. As his shop grew, so did his mission. Chad will now say that ultimately his heart was to help other guys who had families or other obligations to also be able to pay bills and mortgages. After the renovation, Chad's Barber Shop has nine more chairs in 2011, eleven more in 2013, and a dozen more in 2014. Chad unveiled his newest expansion on the Wednesday before Thanksgiving 2016. He knocked down a wall to show off the Chad's Barber Shop. "An 18 Chair Barber Shop." Chad's Barber Shop takes advantage of modern social media. Chad's Barber Shop is a Facebook, Twitter, Instagram, Snapchat, and Snapchat page. Chad updates the media nearly daily. Follow Chad and many other barbers on their social media. Chad's Barber Shop sets the bar high in affordability, diversity, atmosphere, and the ability to connect with clients. Old Fashioned Barber Shop With New Skool Flava!
 
Reviews summarize that the barber shop is great, professional, and that the barbers are skilled. The clients appreciated the haircuts they received, and many of them plan to go back. The customer service is excellent. Most reviews stated that the shop was the best place they had been to. Some reviews from customers who said they found their preferred shop. The customers also are willing to drive up to an hour to visit the confident shop. The main complaints were that the shops are busy and the clients sometimes have to wait a while, but they said that the resulting haircut is worth it. The barbershop is a friendly and welcoming place. Clients also liked the atmosphere and the music. Comments that some haircuts may be too short listed as a shortcoming in some reviews, but many people filed comments saying that they were happy with the haircut. Most customers would be back to the barbershop for a haircut.
 
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