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Downtown Car Care Center

Name: Downtown Car Care Center
Address: Indianapolis, US
Telephone: +13176372419
Rating: 4.4792

96 reviews

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+13176372419

Closed Now now

725 N Capitol Ave, Indianapolis, IN 46204, USA Get Directions

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in Indiana

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ABOUT Services Excellence Summary

Downtown Car Care Center is committed to being fair and honest with our customers. We treat your vehicle needs the way we would want ours to be treated. We strive to be your first choice for automotive maintenance and repair in the area. Our trusted and convenient shop serves Indianapolis and its surrounding communities. Whatever you need for your car, it can be fixed or maintained here. We service all makes and models of domestic and foreign vehicles. Downtown Car Care Center offers a variety of services, including oil changes, tune-ups, and shocks as well as suspension, brakes, air conditioning, battery replacements, and more. Our goal is to provide the best possible service for you and your car. We will never charge you extra or hide extra costs from you; we only perform what is necessary. Our team will discuss our findings and repair recommendations with you, and we will work together to find a car repair solution that meets your expectations and needs. We will alert you to any future services so you can be prepared. Our ASE-Certified technicians are trained and experienced experts who will follow the manufacturer's recommended maintenance or repair procedures at any time.

SUMMARY Reviews Summary

The expressed opinion is predominantly favorable, with almost all reviewers claiming good, efficient, and reasonably priced service from knowledgeable, candid, and supportive staff. Some of the stories demonstrate a significant degree of trust between the mechanic and the customer, with the mechanic clarifying what maintenance is needed. Contrast this with elsewhere, where some individuals see it as a chance to con consumers into getting unwarranted services. One person even talks about the high costs the dealership suggested. This is the most recurring pattern, and many former clients seem to have the same experience. Nevertheless, the majority of people say that the dealership charges less than the recommended price once they have their cars inspected at this place. This situation breaks up the monotony and presents some legitimate reasons to visit the garage where a second opinion is being sought. If customer satisfaction and industry professionals are important to you, this is the place to be. The culture there is family-friendly, and the same people who served you ten years ago or their relatives will likely serve you today. Numerous reviews are available, pushing numerous new consumers to stick around.

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

great service (8)

highly recommend ... (7)

excellent servic ... (4)

convenient locat ... (4)

very friendly (3)

fair pricing (3)

fair price (3)

very professiona ... (2)

good prices (2)

Cons

unprofessional (3)

rude (2)

without my permi ... (1)

waste your time (1)