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  1. US
  2. IN
  3. Indianapolis
Indiana Legal Services, Inc.

Indiana Legal Services, Inc.

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1200 Madison Ave Ste 300, Indianapolis, IN 46225, USA Get Directions

4.1

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ABOUT   Services Excellence Summary

Indiana Legal Services, Inc., is an Indiana-based, non-profit law firm. It is one of the most extensive civil legal aid providers for low-income residents in the state. ILS helps clients with legal issues that affect their access to food, shelter, income, medical care, and other needs. ILS resolves the majority of the issues in the area of family law. Domestic violence, housing, and consumer cases are handled by ILS. Government benefits can be accessed by ILS clients with the help of ILS. ILS does not lend a hand in criminal cases.

 

SUMMARY   Reviews Summary

Client reviews are overwhelmingly positive for Indiana Legal Services. Appointment scheduling is efficient and even on the first visit, client found the office easily. Clients have often encountered difficulties such as misuse of their personal information and complications in family law cases, but the attorney helped pinpoint the issues and find solutions, with one client successfully ending a 22-year-long pursuit of US citizenship through the agency's assistance. Other reviews praised the outstanding case results of the diligent and honest staff, and one even commented on free legal services that tend to take longer but are an excellent investment. The attorney retained a tremendous knowledge of tax laws and always acted with the clients' best interests. The agency prioritized quick client feedback and referrals to other resources when one client contacted them in the wake of a global pandemic resulting in many weeks of unemployment and received a response from a Saturday call within the next day.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (5)
helped me (3)
very professiona ... (2)
very pleasant (1)
always polite (1)
very grateful (1)
knowledgeable st ... (1)
very informative ... (1)
extremely helpfu ... (1)
friendly and kno ... (1)
Load more
Cons
rude (2)
not recommend (2)
disappointed (1)
never responded (1)
would not recomm ... (1)
not very helpful ... (1)
unprofessional (1)
horrible (1)
not worth (1)
Indiana Legal Services, Inc. Reviews: 99. Average Rating: 4.1
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