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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
Indianapolis Legal Aid Society
Indianapolis Legal Aid Society
Indianapolis Legal Aid Society

Indianapolis Legal Aid Society

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615 Alabama St STE 122, Indianapolis, IN 46204, USA Get Directions
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3.5

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ABOUT   Services Excellence Summary

Indy Legal Aid turns 80 in 2021. Indy Legal Aid's mission has not changed for the past 80 years. We remain dedicated to offering legal consultation, education, and advice on housing, guardianship, adoption, and other areas of law. Our founding mission guides us as we provide legal help to the most vulnerable people - the elderly, those with physical or mental disabilities, children and their caregivers, low-income individuals, and others who may not otherwise qualify for legal help in Central Indiana.

 

SUMMARY   Reviews Summary

The review collection revealed that clients had frequent favorable experiences with the business. Individuals stated that the site was easy to navigate and provided coverage on a wide range of legal issues. They also touched on the many ways the firm had helped them to satisfy their needs. They noted that the advisors were supportive, caring, and empathetic and the service was patient and understanding. It was also reported that the attorneys were decent, professional, and able to deliver thoughtful, informed advice. Some customers were not happy with the long telephone waiting times they had to wait at the front desk. People shared the struggles they faced and how the advisors alleviated them while being non-judgmental and stress-free. This was an excellent opportunity to highlight the business and show how their values are applied. Everyone can use the facility and get benefits, and a majority of services are not charged. The majority of comments were encouraged and informed that the business is a professional and reliable source of services. Clients felt respected by the services, which made them happy.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (7)
recommend (2)
helpful staff (1)
helped me (1)
good service (1)
great service (1)
very professiona ... (1)
very professiona ... (1)
professional and ... (1)
Cons
no help at all (2)
no response (2)
not helpful (1)
terrible (1)
expensive (1)
waste of time (1)
not helpful (1)
Indianapolis Legal Aid Society Reviews: 100. Average Rating: 3.5
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Excellent
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