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Indy Cycle Specialist

Name: Indy Cycle Specialist
Address: Indianapolis, US
Telephone: +13173564585
Rating: 4.64

100 reviews

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+13173564585

Closed Now now

5804 E Washington St, Indianapolis, IN 46219, USA Get Directions

bicycle repair shop BEST Bicycle Repair Shops in United States BEST Bicycle Repair Shops in Indiana

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ABOUT Services Excellence Summary

Irvington's Premier Bicycle Specialists. We are located in the heart of downtown Indianapolis. We encourage and serve cyclists. Lead your community by talking about the benefits of living an active lifestyle involving biking. Our information and resources help cyclists of all kinds. We share our love for the sport and want to inspire others with this passion. Located in Irvington, Indy Cycle Specialist is your one-stop-shop for everything bike-related. Our goal is to provide you with all the resources you need to buy or fix your bicycle. We also spread our enthusiasm for cycling. Scott Irons created the business. He says, "I give my all and help you ride any bike you can pedal." But, many thanks for visiting! Ride n' smile.

SUMMARY Reviews Summary

The bike store is universally touted in the reviews, with consumers appreciating the nice and knowledgeable staff devoted to resolving mechanical bike issues. Some reviewers shared a positive experience where they had walked in the store, and the staff quickly rectified their bike issues. For example, the client noted that the staff quickly identified and corrected a tire tube problem. Most customers appreciate the shop for creating a relaxed, customer-oriented environment, with some planning to make more purchases there in the future. For instance, it is reported that the store does not have a snobbery culture and the workers are always ready to assist customers in finding the best tools. Some customers have lingered in the store after it was closed so that the workers could assist them in solving their bike problems. Mostly, the store has earned a lot of loyalty from the consumers, who always give a recommendation. The workers at the store are also reported to offer options to customers when they feel uncertain about which product is the best. This is illustrated where the client said that the workers helped them identify their daughter’s bike. Most customers have also noted that the store has cheap but high-end bikes as compared to other shops around.

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

highly recommend ... (5)

very knowledgeab ... (4)

very helpful (4)

great service (3)

knowledgeable st ... (3)

helpful and frie ... (2)

helped me (2)

super helpful (2)

friendly staff (2)

Cons

dirty (1)

unprofessional (1)

very disappointe ... (1)

disappointed (1)

upset (1)