Professional techniciansQuick responseFair pricingHonest serviceFriendly serviceReliable serviceLong-standing reputationThorough checkupsDiligent servicePolite customer service
About this business
At Ken Maddox Heating & Air, we are proud to offer the most effective solution for every home and business. We will find the solution and system that best fits your requirements. We have a reputation for getting it right, and we have installed many of these systems.
Reviews Summary
Ken Maddox Heating & Air Conditioning has been seen in reviews as a friendly, professional, and trustworthy service provider. Most customers are happy with the technicians, with Michael receiving specific compliments for his knowledgeable approach and willingness to explain the reason regarding breakdowns and ways to avoid them. The heating and air conditioning systems check-ups are very thorough and also offered helpful information to clients. Unexpected issues like those experienced by several customers are immediately responded to, and several price gougers are avoided by explaining the real problem and fixing the unit with the fee in a budget-friendly manner. Most have said the heating and air conditioning maintenance prices are very affordable too. The company's customer service is commendable, with residents recalling how fast the company arrived for initiates and that they don't require payment until the issue is sorted. The company's understanding and real response to clients are the most frequent and crucial things that precipitated these reviews. Among the things that made nearly all the clients satisfied were fair and affordable pricing and a feeling that they could trust the company to give them the best service in the market. The company is the only one that several of their customers need, as they have continued to serve the same clients for years. One has said that they have been servicing one house for over twenty years, and that shows you what trust means. Call us today and join our list of happy customers and have the best experience in heating and air conditioning.
Frequently asked questions
7 questions
What do Ken Maddox Heating & Air Conditioning clients say about the work?
Clients frequently praise the professionalism and thoroughness of the technicians, particularly Michael, who is noted for his diligence and clear explanations. Many highlight the team's quick response times and courteous service, creating a reliable reputation in the community.
Does Ken Maddox Heating & Air Conditioning offer emergency HVAC repair services?
Yes, they provide emergency HVAC repair and after-hours service calls, ensuring prompt assistance for urgent issues. Reviewers have noted their quick response during emergencies, reinforcing their reliability in critical situations.
Can I get heating system maintenance from Ken Maddox Heating & Air Conditioning?
Yes, they offer a range of heating services, including heating system installation, maintenance, and repair. This comprehensive approach ensures that both residential and commercial systems are well-maintained and efficient.
What types of air conditioning services are available from this practice?
The team provides air conditioning installation, maintenance, and repair services. Their expertise ensures that clients receive tailored solutions for their cooling needs, enhancing comfort and efficiency.
How does Ken Maddox Heating & Air Conditioning ensure customer satisfaction?
They focus on delivering efficient solutions tailored to client needs, as reflected in reviews praising their honesty and professionalism. Customers appreciate the respectful service, with technicians ensuring cleanliness and thoroughness during visits.
Does this business handle heating system repairs in Indianapolis?
Yes, Ken Maddox Heating & Air Conditioning specializes in heating system repairs, alongside installation and maintenance services. Their reputation for effective solutions is supported by positive customer feedback.
Where is Ken Maddox Heating & Air Conditioning located?