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Kittle's Furniture - Castleton

Kittle's Furniture - Castleton

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8600 Allisonville Rd, Indianapolis, IN 46250, USA Get Directions
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ABOUT   Services Excellence Summary

Kittle's Furniture - Castleton has something to fit your budget and the latest trends. We offer more living room, bedroom, dining room, and home office choices than ever before. Plus, we have the largest selection of mattresses from all the top brands. Over 70% of our products are made or assembled in America, and we even manufacture some pieces right here in Indiana. Kittle's combines the finest quality with personal service, and you can select from our vast inventory or create your own. You'll have it in 30 days. Find the perfect dining room furniture at Kittle's Furniture, where you can transform your dining room. We have stunning dining room tables, comfortable chairs, and excellent storage. Kittle's has everything you need, from classic rectangular pedestal tables to rectangle extending tables. We have the perfect dining room furniture at Kittle's, featuring bar carts and storage cabinets as well as barstools to offer comfortable seating. We have many styles available, so you can choose the best design to fit your space.

 

SUMMARY   Reviews Summary

Reviewers provide high marks for the unobtrusive sales staff, with many mentioning how employees, particularly Maria, Brenda, and of course, Shelly, provided essential shopping help during the browsing process and the importance of their contributions. All comments feature prominently in the analysis. Including comments like: "Pleasantly surprised by the store's service culture. Maria's expertise in client listening made me appreciate the importance of the services that come with a client engagement. As a matter of fact, she reduces the time one spends making weird choices." The review further reads, "Could not believe how exciting the whole shopping experience was. As I walked into the store, I kept getting these mixed signals because of various exciting products. Unique designs can sometimes be challenging, but not when you have skilled team members like Maria, Brenda, and Shelly. Many times, there was a need for negations, and the team understands customer needs, and most of the time, they would give reasonable discounts. I must admit that Maria is knowledgeable about a broad spectrum of designs; and she can assist in a multitude of design questions. Vicky comes up as the most welcoming and hospitable in person. I remember the first day I came to the store. I called the store to inquire about a sectional, and even when on phone, I could hear the warmth in Vicky. I got curious to meet her. Upon arrival, the shopping process was eloquent and smooth, thanks to her. I was contemplating changing the theme of my home but guess what, Vicky brought a new test of life to the whole Home arrangement. Tricia, Brian, and many other employees are just fantastic. Their level of patience because I never knew that selecting furniture would be a big hassle as it turned out. Each one of them would guide me through various options. Tricia might not be much, but in her laid-back nature, she can feel the uncertainty I always have about shopping. She listened to me for hours. I just kept contradicting my own suggestions, but in the end, she was able to throw a bigger number of options before me. Of course, I ended up selecting something that stood out and reflected my style. I am just pleased that I walked in on a good day and got everything sorted out." Employee expertise and friendliness and sales tactics are all very positive.

 

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Pros & Cons

PROS
great experience ... (2)
very knowledgeab ... (2)
very kind (2)
very helpful (2)
great service (2)
very knowledgeab ... (1)
on time (1)
good selection (1)
good communicati ... (1)
knowledgeable st ... (1)
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Cons
horrible (1)
frustrating (1)
worst experience ... (1)
poor communicati ... (1)
poor customer se ... (1)
expensive (1)

Kittle's Furniture - Castleton Reviews: 102. Average Rating: 4.6

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