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Michigan Road Animal Hospital at 96th Street

Michigan Road Animal Hospital at 96th Street

Name: Michigan Road Animal Hospital at 96th Street
Address: Indianapolis, US
Telephone: +13172280645
Rating: 4.77

100 reviews

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+13172280645

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3845 W 96th St, Indianapolis, IN 46268, USA Get Directions

emergency veterinarian Best Emergency Veterinarian in United States Best Emergency Veterinarian in Indiana

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ABOUT Services Excellence Summary

Our skilled, caring, and compassionate team of veterinary specialists strive long to provide Indianapolis and the nearby areas with the best pet care available. We appreciate you selecting Michigan Road Animal Hospital, 96th Street, as your vet of choice because we understand that pet ownership can be stressful and emotional. We recognize that your pet is more than just an animal to you. We take pride in our animal-loving team of professionals and our new location on the northwest corner of Indianapolis. Please let us know if you would like to meet with a member of our staff to learn more about our hospital or our veterinary services.

SUMMARY Reviews Summary

Patient reviews of the hospital are positive across up to 96th Street veterinarians. A majority of People identify that the they are greeted with clear and clearly a reception team when they come to the clinic. It is noted that the hospital is well arranged, clean and welcoming. The feel-good factor that comes with such an environment is crucial when one is emotionally drained. The wait times are short hence satisfaction is achieved. There are Vets find it frustrating. MAs are responsible for writing notes, meaning patients and families have to repeat their stories, multiple times to different staff. Some say that they never improve, they are frequently wrong or are not updated, and MAs write down incorrect information. A lot of the Vets don't really care about the pets or their families, as the same complaints are made every time, but they don't change. A lot of the Vets are chastised for dismissing the opinions of owners on what may be wrong with their pets. In all these cases, I found these Vets to be friendly. i observed the other day as 5-star comments keep coming in from satisfied pet parents, I couldn’t believe that I was the only one in trouble.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (14)

highly recommend ... (5)

positive experie ... (3)

excellent care (3)

in good hands (2)

good experience (2)

super nice (2)

excellent servic ... (2)

great job (2)

friendly and hel ... (1)

Cons

rude (1)

unprofessional (1)

will not return (1)

terrible (1)