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  1. US
  2. IN
  3. Indianapolis
Molly Maid of North, South & West Indy
Molly Maid of North, South & West Indy
Molly Maid of North, South & West Indy

Molly Maid of North, South & West Indy

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2441 Production Dr Suite 109, Indianapolis, IN 46241, USA Get Directions
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ABOUT   Services Excellence Summary

We at Molly Maid always strive to deliver exceptional, customized service consistently. Our brand is synonymous with trust when it comes to Indianapolis home cleaning. Our Indianapolis-based professional maid service is excellent for tailored cleaning schedules. We can assist you in creating a personalized plan for your cleaning needs. Such a plan might be scheduled, routine, or a one-time move-in/move-out option. We extend our services to the rest of Indianapolis' and surrounding North and South neighborhoods. In Indianapolis alone, we have more than 500 satisfied customers. We help them create a more leisurely lifestyle by cleaning their homes. They can spend time at the park with their children, go golfing, or simply kick back and enjoy the evening. We make your life easier by allowing you to work less and play more with our respected local maid service. Contact us now to experience premium maid service in Indy. Molly Maids of North, South and West Indy partners with The Julian Center annually. In this partnership, customers donate money and food items to the Molly Maid staff and The Julian Center. We donate a truckload of supplies to The Julian Center after collecting donations from our customers. The donations are distributed to people who have been affected by domestic abuse. Since its establishment in 1996, the Ms. Molly Foundation has raised more than $2,000,000 in donations to help support local and national nonprofit crisis intervention agencies.

 

SUMMARY   Reviews Summary

The feedback is overwhelmingly positive, with an emphasis on professionalism and thoroughness. Two workers, Carlie and Desiree, were especially appreciated. Repeat clients responded to changes in Molly Maid's staff; a customer specifically requested that Desirae and Lene get their next cleaning. The team's consistency and proactive communication were singled out for praise, along with aligning their results to the client's needs. One review indicated that workers were prompt and finished rapidly. Another positive aspect was dependability. On the other side, the severe challenge the duo faced implies a problem with the business's or its employees' performance standard. This claim reflects the broader theme that great cleaning is only as good as its context. Aside from occasional problems that upset homeowners, all indications are that the housecleaning service is trustworthy and effective, if not superior to competitors. Customers consistently praise the great attitude and good job of the Molly Maid cleaning organization.

 

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Sharon left a 5 star review
★★★★★
On TrustAnalytica
Jul 20
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Pros & Cons

PROS
great job (12)
recommend (7)
on time (5)
amazing job (4)
very professiona ... (4)
fantastic job (2)
did a wonderful ... (2)
extremely profes ... (2)
great job (2)
highly recommend ... (2)
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Cons
horrible (2)
would not recomm ... (1)
not recommend (1)
poor communicati ... (1)
unprofessional (1)
dirty (1)
waste my time (1)
terrible (1)
worst experience ... (1)
not worth (1)
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Molly Maid of North, South & West Indy Reviews: 102. Average Rating: 4.5

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Sharon
Desirae and Lene did a really great job! Their task of doing a reclean was a challenge as we found things that weren’t done by the previous team the day before. Molly Maid responded quickly to our complaint by sending two of their top cleaners the next day. They were very communicable and reassuring that they would correct what wasn’t done right or not done at all. Which they definitely did. We’re very pleased by how they went to work and we got a great job of cleaning. Felt so relieved that they assured us several times that they would do whatever needed to be done to make us a happy customer. I will definitely ask for them next time I need my house cleaned.
Y
Yvonne
Tiffany and Carlina (Team 15) are great. They are professional, thorough and friendly.
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Sharon left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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