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OnGuard Security Solutions

Name: OnGuard Security Solutions
Address: Indianapolis, US
Telephone: +13175725777
Rating: 4.8963

135 reviews

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+13175725777

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6330 E 75th St ste 120, Indianapolis, IN 46250, USA Get Directions

security systems Best Security Systems in United States Best Security Systems in Indiana

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ABOUT Services Excellence Summary

MISSION: Professional Protection of People and Property. NO WORRIES; Our training never stops. Everyone is a SUPER HERO. We SERVICE & INSTALL: Intrusion alarms, Fire Alarms, Video Cameras, & Smart locks. Local is as local as you can get. Coverage is most of Indiana from our location on the NE of Indy. Owner/founder has been living in Indiana over 50 years (+35 years in security). HOOSIERS. Security Integrators. Our CRM, Communications and Ops Software are all used to efficiently implement technology. Our goal is to keep it as simple and easy-to-use as possible, but not simpler than necessary. Video surveillance, intrusion monitoring, and fire monitoring. Indianapolis area as well as central Indiana. Installed and provided service for many different security brands. We provide Professional Protection of People and Property through Security Systems, Fire Alarm Smoke Detectors and Security Cameras. Access Control Locks and Intercoms are also provided. OnGuard Way is a 200-page plus guide divided into 4 divisions (General, Operations, Finance, and Sales). Our goal is to have the best Process, People and Product. Our people are our first priority. Team, Customer, and Company. Everyone has a SuperHero within them.

SUMMARY Reviews Summary

Client feedback overwhelmingly praises OnGuard customer service, with specialists Ryan and Kevin being especially highlighted for their professionalism and exceptional knowledge. The clients appreciate the efforts of the installation and training staff, saying that their interaction raised security awareness to new heights. Clients appreciate how OnGuard upgrades their security system, guiding them on the latest tools and technology and training them on how to use them. Other clients appreciated Ryan's and Tony's timely responses to their issues, with one saying that Ryan's intervention was crucial for their security. OnGuard's customer service and training capabilities have been readily embraced, which is the standard's quality. Communicating with them is smooth, ensuring that every client knows what to do whether it is a simple or a serious security threat. Thus, they will continue to work closely with the company for their security needs.

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Reputation Change over time

Pros & Cons

PROS

recommend (25)

highly recommend ... (16)

great job (10)

on time (8)

very knowledgeab ... (7)

very professiona ... (7)

great service (6)

excellent servic ... (5)

very helpful (4)

recommended (3)

Cons

unprofessional (1)

waste of time (1)

poor experience (1)