SERVPRO of Indianapolis West is a restoration company with experience, but we are a part of this community. We own and operate our office locally and are proud to serve the Indianapolis community. Our office is open 24 hours a day for emergency services, and we are serious about getting to you faster in any disaster. Our office is located strategically to offer swift service to all parts of Indianapolis.
Reviews Summary
Reviews for Servpro of Indianapolis West are extremely positive with customers lauding the company's professionalism, customer service, and work quality. With companies like Justen and Jackson, customers appreciate the help and knowledge they offer during a trying time. Responses from clients mostly indicate gratitude for the detailed and respectful restoration their homes and offices receive. The ability to work with the company's techs, like Caleb and Josh, and interact also amazes customers. They cherish the company's excellence in customer service and how they communicate every step of the way. Many experts' attention to detail and care with delicate items is also appreciated in the feedback. This company is highly recommended for any cleaning and restoration services, from water to mold to fire. Indicating that communication and professionalism are prevalent. To sum up, while some customers have reservations about some problems with usage and payment. Still, they appreciate the company's responsiveness and exceptional service output.
Frequently asked questions
7 questions
What do SERVPRO of Indianapolis West clients say about the work?
Clients frequently praise the team's professionalism, responsiveness, and thoroughness. Many highlight the effective communication throughout the restoration process and express satisfaction with the results, particularly noting the care taken with their belongings and the quick turnaround times.
Does SERVPRO of Indianapolis West offer emergency water damage restoration services, and how quickly do they respond?
Yes, they provide 24-hour emergency water damage restoration services. Reviewers commend their prompt response times, often receiving assistance the same day a claim is filed, which helps mitigate further damage.
What services does SERVPRO of Indianapolis West offer for water damage restoration?
They specialize in Water Damage Restoration, including Flood Cleanup, Water Extraction, and Mold Prevention Treatment. Additionally, they provide Mold Remediation, Carpet Cleaning, Content Cleaning, and Insurance Assistance.
Can I get help with mold issues from SERVPRO of Indianapolis West?
Yes, they offer Mold Remediation services, including Mold Inspection, Mold Removal, and Air Quality Testing. Reviewers have noted their effective mold prevention treatments during water damage restoration.
What are the hours of operation for SERVPRO of Indianapolis West?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Does SERVPRO of Indianapolis West provide assistance with insurance claims?
Yes, they offer free Claim Filing Support and Documentation Assistance, along with Assessment Report Preparation. Customers appreciate this help, especially during stressful situations involving water damage.