Customer serviceQuality of repairsCommunicationFriendly staffTimely repairsInsurance assistanceGreat resultsClean facilityExtra mile
About this business
Don Hughes started Speedway Body Shop in 1972 because he wanted the people of the Westside of Indy to benefit from an honest, reliable, high-quality collision shop. Speedway Body has been known for its honesty, integrity, and quality workmanship in the region. Ben Hughes, Don's sole son, carries on the family tradition and adds improvements to the company's operation. Ben, like Don, makes Speedway Body Shop the top choice for clients in the Indianapolis area by maintaining the family traditions that have made the company great. Speedway Body Shop is pleased to announce its partnership with PPG for an eco-friendly refinish system on your cars. This water-based option significantly reduces harmful airborne volatile organic compounds (VOCs), making it safer for staff.
Reviews Summary
The reviews for Speedway Body Shop are excellent, with customers praising various aspects of the business. Communication and friendliness customers mentioned the ease of the car service appointment, as many customers praised the staff for keeping them updated while fixing the car. Many noted the excellent communication that allowed them to know the stage of repair and when the car would be ready. Customers mentioned the clear explanations, the friendly attitude of the staff, and the ability of the staff to help them in case of any issue. Customers also appreciate the business that allows them not to feel stressed during the repair period. Many customers applauded the exceptional customer service as the staff could accommodate them in case of any issue or need. Different reviews show that the customers recommend this business to their friends or colleagues due to the excellent service they received.
Frequently asked questions
7 questions
What do Speedway Body Shop clients say about the work?
Customers frequently praise the quality of repairs and the professionalism of the staff, highlighting excellent communication and timely updates throughout the repair process. Many reviewers noted their satisfaction with the results, stating their vehicles looked as good as new.
Does Speedway Body Shop Inc handle collision repair, and what do customers say about their service?
Yes, they offer collision repair as part of their auto body repair services. Reviewers commend the team for their thoroughness and effective communication, ensuring clients are informed about the repair status and timeline.
Can I get assistance with insurance claims at Speedway Body Shop?
Yes, they provide insurance coordination services, including claim assistance and direct billing to insurance companies, making the process smoother for clients.
How does Speedway Body Shop ensure quality in their auto body repairs?
Speedway Body Shop is known for its commitment to quality workmanship, as evidenced by long-standing customer trust and satisfaction. They utilize an eco-friendly refinishing system in partnership with PPG, which enhances their service quality.
What customer service options does Speedway Body Shop offer?
They provide various customer service options, including appointment scheduling, status updates, and rental car coordination, ensuring a convenient experience for their clients.
Who owns Speedway Body Shop and what is their experience?
The shop was opened by Don Hughes in 1972, and his son, Ben Hughes, continues to run the business, maintaining the family legacy of honesty and quality service in the Indianapolis region.