Great pricesKnowledgeable staffCustomer serviceFair pricingHelpful staffQuick repairsLocal parts availabilityFriendly serviceExcellent communicationVariety of tools
About this business
Steve Couch HVAC & Indianapolis Supply Co - Over 50 Years of Service
Steve Couch HVAC - Indianapolis Supply has proudly served our customers for over 50 years. We deliver residential and commercial heating and cooling solutions in Indianapolis and the surrounding area. We have tons of new and used HVAC parts in stock. Some of our parts may not be readily available at other stores. All our HVAC parts are in brand new condition. We are not a used or returned parts store. We have a full-service hardware store. Normal hours are Monday through Saturday, 8-5 and 9-3 on Sundays. Our HVAC team isn't available to take calls after hours. However, if you leave a message, someone will get back to you. You can fill out our Free Quote Sheet to get started on an equipment replacement, upgrade, or update.
Reviews Summary
The Decatur Hardware store has an abundance of positive reviews. Customers appreciate the diverse selection of merchandise, the affordable prices, and the staff's expertise. Consumers praise this store's excellent service, with many reviewers noting how they saved money by performing DIY repairs. Some have commented on the generous owner/shopkeeper going the extra mile to help them, such as when a customer rang on the Fourth of July holiday. Finally, many like the old-fashioned hardware store feel after dealing with some friendly, kind-hearted staff. Happy buyers strongly suggest the store and plan to return. High prices may be a disadvantage. But most reviews don't focus on them, so others probably overlook this. Without a doubt, Decatur Hardware is a must-visit business.
Frequently asked questions
7 questions
Does Steve Couch HVAC & Indianapolis Supply Co offer emergency repairs in Indianapolis, and what do reviewers say about their response time?
Yes, they provide emergency repairs. Reviewers have praised their communication and noted that they deliver on their promises, leading to a positive experience during urgent situations.
What do clients say about the work done by Steve Couch HVAC & Indianapolis Supply Co?
Clients frequently highlight the knowledgeable staff, great customer service, and the ability to find hard-to-locate HVAC parts. Many appreciate the team's willingness to assist with DIY projects and the quality of repairs.
What services does Steve Couch HVAC & Indianapolis Supply Co provide?
They offer HVAC parts (like air conditioning capacitors and furnace transformers), duct work (including installation and sealing), heating system repairs (furnace, boiler, and heat pump), tool rentals (HVAC and duct cleaning equipment), and home improvement supplies (plumbing and electrical parts).
What are the hours of operation for Steve Couch HVAC & Indianapolis Supply Co?
Does Steve Couch HVAC & Indianapolis Supply Co provide free estimates for HVAC services?
Yes, they offer a Free Quote Sheet for customers looking to start on equipment replacements, upgrades, or updates, ensuring transparency in their services.
Who owns Steve Couch HVAC & Indianapolis Supply Co, and how long have they been in business?
Steve Couch HVAC & Indianapolis Supply Co has been serving customers for over 50 years, showcasing their long-standing presence in the residential and commercial heating and cooling industry.
Where is Steve Couch HVAC & Indianapolis Supply Co located?