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  1. US
  2. IN
  3. Indianapolis
Tom Wood Collision Center

Tom Wood Collision Center

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9727 Bauer Dr E, Indianapolis, IN 46280, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

Tom Wood Collision Center provides comprehensive auto body, electrical, and mechanical repair services. Our team of ASE Certified technicians is here to assist you with any repair, whether it be a parking lot accident, road debris damage, or an accident involving your car. Our company is a family-owned and -operated business in Indianapolis for over a decade, and we pride ourselves as one of Indiana's highly esteemed collision repair centers. Our professionals are certified to repair all makes and models, so you get the best repair available. Our Fast Lane Service covers small dents, scratches, and cracks, as well as auto body collision repair. From the moment you walk in the door, we take care of you. Our team can get you in a vehicle rental and keep you informed as we work to restore your vehicle. Car accidents are stressful and we aim to make the restoration process as simple as possible for you. Schedule an appointment or come by for a quote at Tom Wood Collision Center. We cannot wait to meet you.

 

SUMMARY   Reviews Summary

The reviews for Tom Wood Collision Center on TrustPilot are excellent with customers noting on the outstanding customer service and quality repairs. Multiple were received that stated they had numerous claims on their Tesla, but Kyle Scope, the manager of the center, handled each one, keeping them separate while coordinating with different insurance companies to get the best outcome. Many reviewers hail the mechanics and staff as professional and caring. These include Ashley LaFlash (Operations Director), Cindy and Luis, the receptionist. Communication is key to all of them especially Kyle, who kept them notified of each step and standard highlighted the name of their high level of services.with clear and constant information. Users highlighted the specific cases on the rigor of Tesla repairs, and shown that Tom Wood Collision Center is among the best choices for electric vehicle refurbishment. Many clients indicated that they highly recommend using them over and over again.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (13)
very professiona ... (5)
great job (5)
great service (5)
highly recommend ... (5)
very satisfied (4)
excellent job (4)
very helpful (3)
great experience ... (3)
helped me (3)
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Cons
bad business (1)
frustrating (1)
expensive (1)
will not return (1)
not impressed (1)
dirty (1)
rude (1)
bad customer ser ... (1)
Tom Wood Collision Center Reviews: 103. Average Rating: 4.5
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