Motor Werks: Beyond the Dealership
Your Motor Werks experience begins when you walk into the Motor Werks Barrington showroom. Motor Werks has been at the top of the luxury automotive retail business for nearly 50 years, and it’s a popular location for those looking for an outstanding shopping experience.
Motor Werks started as a single downtown Barrington store in 1971, and today, on the Barrington campus, six franchises have developed, creating one of the most advanced campuses in the state. Motor Werks, one of Illinois’ most respected and enduring car dealerships, was ranked 80th in Crain’s Chicago Business' Top 100 Privately Owned Companies in 2017. Motor Werks sold nearly 10,000 pre-owned and certified new vehicles to retail customers in 2017.
Reviews Summary
The reviews are mostly positive, praising Auto Werks for their excellent and reliable service, competitive prices, customer-first approach, and quick turnaround. A good number of customers find the repair shop and the owner to be trustworthy, saying they are good at explaining and offering affordable solutions, and others say they were very satisfied and that their cars were fixed the same day, and prices are very reasonable as well. These people say they will recommend the shop to others, especially when they are in need of such services. Most customers then seem to be happy while they are mentioning that they will return for the services they will need. Many clients can already see that they will be returning to have their cars worked on here next time. Most of the customers are excited and thanking the shop communally.
Frequently asked questions
7 questions
What do Auto Werks clients say about the work?
Clients frequently praise the team for their honesty, transparency, and thorough explanations of repairs. Many reviewers highlight the quick turnaround times and the friendly, knowledgeable service provided by BK and his staff.
Does Auto Werks offer oil changes, and what do customers say about their service?
Yes, they provide various oil change options including Standard, Full Synthetic, and High Mileage. Reviewers appreciate the efficiency and speed of service, often noting that oil changes are completed in under an hour.
Can I get tire services at Auto Werks, and how do customers feel about their experience?
Auto Werks offers comprehensive tire services including Tire Replacement, Tire Rotation, and Tire Repair. Customers have reported positive experiences, mentioning the quick service and fair pricing for tire-related issues.
What are the hours of operation for Auto Werks?
The hours for Auto Werks are as follows: Monday: 9:30 AM-5:00 PM, Tuesday: 9:30 AM-5:00 PM, Wednesday: 9:30 AM-5:00 PM, Thursday: 9:30 AM-5:00 PM, Friday: 9:30 AM-5:00 PM, Saturday: 8:30 AM-1:30 PM, Sunday: Closed.
Does Auto Werks provide diagnostic services, and what do customers say about their effectiveness?
Yes, they offer diagnostic services including Engine and Transmission Diagnostics. Reviewers commend their ability to quickly identify issues and provide accurate assessments without unnecessary upselling.
How does Auto Werks handle brake services, and what feedback do they receive?
They provide Brake Pad Replacement, Brake Fluid Change, and Brake Inspection. Customers appreciate the thoroughness of the inspections and the clear communication regarding necessary repairs.