Since 2001, five-time Super Service Award winners, Steve Chilcoat and his terrific team at Mr. Plumber, Inc., have provided the Kansas City community with outstanding plumbing, heating, air conditioning, and sewer services. The company's business is built on its belief in treating everyone in its organization as its most valuable customer. Mr. Plumber, Inc. believes that customers must trust it, and its team knows that they must earn that trust every day. The firm's plumbers receive continuing education each year to stay current on the latest plumbing techniques, machinery, and technology. Contact Mr. Plumber, Inc. to request a service.
Reviews Summary
Mr. Plumber's customer feedback skews positively, the latest is summarized in summary as follows:
Mr. Plumber is a life long customer. Amazing service from the very first call. Excellent customer service. Competent, effective and affordable service is achieved by the team. For expert opinions and not sales pressure, they address issues and provide viable suggestions. The technicians assess and eliminate the source of the problem, ensuring that the problem is resolved rather than temporarily addressed to sell new products. Special kudos to three of their service professionals, Tom, Edward and Vance who have shown exceptional dedication and professionalism; they assess the problems and solve them adequately. Tom, an expert in solving problems, did a quick fix by replacing the cracked shower rod, and no chaos, and no hidden charges were experienced, while Tyron helps to fix all plumbing issues at home. Multiple reviewers expressed gratitude and expressed how the technicians went above and beyond in terms of service and support. Most People can testify to the technicians themselves who exceed customer expectations and, are very passionate about their work. They take time to understand and explain the problem and solutions, they give an automatic reference to Mr. Plumber and cannot choose any other plumbing company.
Frequently asked questions
5 questions
Does Mr. Plumber, Inc. offer emergency plumbing services in Kansas City, and what do customers say about their response time?
Yes, they provide emergency plumbing services. Reviewers frequently mention their quick response times, with one customer noting they had a technician at their home within an hour for a busted water pipe.
What do clients say about the plumbing services provided by Mr. Plumber, Inc.?
Clients consistently praise the team for their professionalism, punctuality, and thoroughness. Many highlight the technicians' ability to explain issues clearly and the effective solutions they provide, making them a trusted choice for plumbing needs.
Can I get a water heater repair from Mr. Plumber, Inc. in Kansas City?
Yes, they offer water heater repair services, along with water heater replacement and hot water pressure issue analysis. Customers appreciate their prompt service and the ability to provide quotes quickly over the phone.
What services does Mr. Plumber, Inc. provide for drain issues?
They offer several drain services, including main drain unclogging, high-pressure jetting, and sewer scope inspection. Customers have praised their effectiveness in clearing blockages and providing thorough inspections.