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Review Keywords Analysis

  1. US
  2. KS
  3. Kansas City
Mr. Plumber, Inc.

Mr. Plumber, Inc.

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3057 Merriam Ln, Kansas City, KS 66106, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

Since 2001, five-time Super Service Award winners, Steve Chilcoat and his terrific team at Mr. Plumber, Inc., have provided the Kansas City community with outstanding plumbing, heating, air conditioning, and sewer services. The company's business is built on its belief in treating everyone in its organization as its most valuable customer. Mr. Plumber, Inc. believes that customers must trust it, and its team knows that they must earn that trust every day. The firm's plumbers receive continuing education each year to stay current on the latest plumbing techniques, machinery, and technology. Contact Mr. Plumber, Inc. to request a service.

 

SUMMARY   Reviews Summary

Mr. Plumber's customer feedback skews positively, the latest is summarized in summary as follows: Mr. Plumber is a life long customer. Amazing service from the very first call. Excellent customer service. Competent, effective and affordable service is achieved by the team. For expert opinions and not sales pressure, they address issues and provide viable suggestions. The technicians assess and eliminate the source of the problem, ensuring that the problem is resolved rather than temporarily addressed to sell new products. Special kudos to three of their service professionals, Tom, Edward and Vance who have shown exceptional dedication and professionalism; they assess the problems and solve them adequately. Tom, an expert in solving problems, did a quick fix by replacing the cracked shower rod, and no chaos, and no hidden charges were experienced, while Tyron helps to fix all plumbing issues at home. Multiple reviewers expressed gratitude and expressed how the technicians went above and beyond in terms of service and support. Most People can testify to the technicians themselves who exceed customer expectations and, are very passionate about their work. They take time to understand and explain the problem and solutions, they give an automatic reference to Mr. Plumber and cannot choose any other plumbing company.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (16)
highly recommend ... (8)
great job (8)
very professiona ... (5)
great service (4)
on time (3)
affordable (3)
very friendly (2)
fantastic job (2)
extremely knowle ... (2)
Load more
Cons
disappointed (2)
very disappointe ... (2)
lack of customer ... (1)
disrespectful (1)
unfortunate expe ... (1)
do not use (1)
no response (1)
Mr. Plumber, Inc. Reviews: 103. Average Rating: 4.6
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