Customer Testimonials:
Thank you, Brandy Bust, and Jessica. I could have lost my car because I couldn't afford my payments due to medical injuries at work. After being in the hospital for over a month, I lost my job. When I went to return my vehicle, they were not going to allow me to return it without assisting me in fighting for it; no threats for repossession but just assistance to retain my ownership. Big shoutout to these two ladies. Thank you best. -Dixie Account Holder
Our account rep Fallon is the absolute best. She goes out of her way to make sure that our needs and concerns were met and taken care of. They say lending companies are ruthless and heartless well that is not the experience we have had with Dixie finance and Fallon. Fallon goes the extra mile for her account holders and we am very blessed to have her as our rep. Thanks Fallon, Dixie Finance, Larry Geary and all the crew at Approved Auto. -Dixie Account Holder
Fallon- Great Account Manager
Contacted my account manager to have a payment issue resolved quickly and easily. Very helpful and a pleasure to talk to, Fallon is fantastic. -Dixie Account Holder
I've worked with Autumn for several years now, and she's the reason I remain loyal to Dixie Finance! She's the sweetest and most personable person, and she always ensures I'm taken care of! I've been with Approved Auto and Dixie Finance for 10 years, and Autumn has made sure I'm treated like family and in a vehicle that keeps me rolling! THANK YOU, AUTUMN -Dixie Account Holder
Jessica is amazing please ask or go see her for if you want I amazing experience -Dixie Finance Customer
Frequently asked questions
7 questions
What do Dixie Finance Company clients say about the support they receive?
Clients frequently praise the team for their exceptional customer support, highlighting specific staff like Fallon and Autumn for going above and beyond to assist with needs and concerns. Reviewers appreciate the understanding and empathetic approach during challenging times.
Can I get help with financial planning and credit counseling at Dixie Finance Company?
Yes, Dixie Finance offers client consultations that include financial planning and credit counseling. This service aims to assist customers in making informed decisions regarding their finances and vehicle selections.
Does Dixie Finance Company offer assistance for car refinancing and leasing options?
Yes, they provide automobile financing services, including car loans, lease options, and refinancing. This helps clients manage their vehicle financing needs effectively.
What kind of customer support can I expect from Dixie Finance Company?
Dixie Finance offers robust customer support, including personal account representatives, payment assistance, and issue resolution, ensuring clients receive the help they need throughout their financing journey.
How does Dixie Finance Company help clients facing payment difficulties?
Reviewers mention that Dixie Finance provides support during tough financial times, assisting clients in retaining vehicle ownership without threats of repossession. They focus on helping clients navigate their payment challenges.
What services does Dixie Finance Company offer for vehicle financing?
Dixie Finance provides a comprehensive range of services including automobile financing (car loans, lease options, refinancing), account management (personal account representative, customer support, consultation services), client consultations (financial planning, credit counseling, vehicle selection consultation), vehicle financing (car loans, refinancing options, leasing agreements), and customer support (account management, payment assistance, issue resolution).