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  1. US
  2. LA
  3. Baton Rouge
American Plumbing

American Plumbing

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6342 Quinn Dr, Baton Rouge, LA 70817, USA Get Directions
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ABOUT   Services Excellence Summary

Since he learned how to read, Terry Smith has been interested in plumbing. In 1989, he founded American Plumbing and has expanded the plumbing service areas to Baton Rouge and Gonzales. Terry's father was a plumber, and he helped him learn the ropes. Terry now leads the State of Louisiana plumbing board, ensuring that all plumbers are qualified and provide excellent services. Terry and his team are passionate about solving all plumbing problems. They snake drains and quiet noisy toilets. American Plumbing is described by Terry as "a company built on ethics, working hard as good neighbors, and doing what we can for the community." When you describe American Plumbing, all you should know is that your work will be guaranteed. You can rest assured that our work will not stop until you are completely satisfied. We offer professional and timely service to all of our clients. Our goal is to provide same-day plumbing service for your convenience. Our customers are treated like family. Our clients are not taken advantage of through our pricing. Discounts are offered for families of military personnel, first responders, seniors, and those over 65.

 

SUMMARY   Reviews Summary

The reviews show an overall satisfaction with Seth Szymanski and American Plumbing. Seth is very professional--even when called at emergency times, he calls back, advises the user and investigates likely future issues before considering repairs. Despite the urgency of a water leak, Seth Szymanski gets all the above covered. Everyone believes they can work professionally under stress. Again, almost every customer mentions Seth staying on time for scheduled repairs, diagnosing and fixing the problem quickly. Moreover, reaching one plumber at the time of need can eliminate one extra stress the customer might be having. More so, customers testify of Seth cleaning up after he's done quoting a price. In case materials are needed from different places, Seth goes to pick them up, showing his reliability. If the customer is not knowledgeable, he will advise them the right thing to do. Communication is always open with American Plumbing, according to the reviewers, which is reassuring. Customers say that they have called and their calls picked in case of an inquiry—lastly, Customers believe American Plumbing has reasonable prices for anyone regardless of their pocket size. In general, everyone is happy with the services performed. One customer cannot stop praising American Plumbing and Seth for their professional and timely repair of a bathtub drain that had been blocked for a long time. In total, half of the reviews highly recommend American Plumbing and Seth Szymanski.

 

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Pros & Cons

PROS
recommend (35)
very professiona ... (17)
highly recommend ... (14)
great job (10)
on time (7)
great service (5)
very friendly (5)
very efficient (4)
quality work (3)
very helpful (3)
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American Plumbing Reviews: 104. Average Rating: 4.9

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