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  1. US
  2. LA
  3. New Orleans
Stevens Auto Parts

Stevens Auto Parts

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9600 Chef Menteur Hwy, New Orleans, LA 70127, USA Get Directions

4.1

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ABOUT   Services Excellence Summary

Stevens Auto Used Parts is a family-owned and operated business, established for over 50 years. Our services include a salvage yard that offers a complete range and service. We clean and test all parts we pull from our inventory to ensure customers get what they requested. We provide daily service from New Orleans to Hattiesburg, meaning you can get the part you need immediately. We also have a variety of vehicles in our stock, with more arriving daily. In addition to small pickups, we also have large freight liners in stock. Our spare parts have been installed and operable for 50 years, and we've also established a strong customer base with a no-hassle guarantee. All of our products are guaranteed to fit and work, as we have a no-hassle guarantee.

 

SUMMARY   Reviews Summary

The reviews indicate an overwhelmingly positive reaction to the auto parts and service at Steve's. Satisfied customers consistently mention a wide selection of competitively priced parts. The store also offers outstanding service, including knowledgeable workers who are friendly and professional. Steve's responsiveness is also mentioned in the reviews, demonstrated when one customer needed a mirror and window for their wrecked car. This customer felt grateful for Steve's help and praised his ability to get their much-needed parts quickly. Steve's employees received universal praise from their satisfied customers. For example, almost all reviewers mentioned that everyone was kind and ready to assist. According to many reviews, this welcoming and knowledgeable staff makes Steve's the best auto parts store around. One customer even wrote that they knew they were in a caring and helpful shop as soon as they walked in the door. Making the customer feel welcome while providing knowledgeable service appears to be part of Steve's ethos, meaning that every shopper who walks in their door has an excellent opportunity for a successful visit.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (2)
very helpful (2)
great service (2)
greatly apprecia ... (1)
great place (1)
good prices (1)
great price (1)
very friendly (1)
friendly service ... (1)
good service (1)
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Cons
too expensive (1)
expensive (1)
bad business (1)
useless (1)
expensive (1)
horrible (1)
Stevens Auto Parts Reviews: 75. Average Rating: 4.1
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