Reliable DOGS R US Penny adores her dog walkers, and we do too! When Penny met Brad for the first time, she recognized the care and love in him before he did. Normally, our Rhodesian Ridgeback is aloof, especially when strange humans arrive, but with Brad and "investigated" him almost immediately. He explained the setup for Penny's walks clearly, accommodated our schedule, offered suggestions, and took Penny for a holiday weekend when we couldn't take her with us! Brad and Jesse are on time, reliable, trustworthy, and great at COMMUNICATING. This is critical. Penny is a big dog who sometimes needs time off-leash. Brad and Jesse worked with us to develop a plan for her to be off-leash and have some playtime with other dogs. This is particularly important for a large breed that likes to play...anda big, powerful paw!
The named business is rated more highly, with the main theme being friendliness to dogs. Several reviewers without reservation indicated that Dog R Us is their most loved dog care service and would recommend it to their neighbours, thanks to its flexibility and attention to service provision. Clients are overwhelmingly positive, with most singling out Brad and his team for positive remarks, particularly Vanessa, Robert, and Jessie. Even if the situation changes at the last minute, Brad will still assist you. Most feedback has a personal touch, which many customers appreciate. The ease of scheduling via the online app is always mentioned. Although many clients rely on the location for regular walks and playgroups for their dogs, some also comment on the provision boarding services. Many of the clients were pleased to receive updates, knowing that their dogs were safe and enjoying themselves. This is repeated across the board, suggesting a responsible and committed service provider. This review shows that the employees appreciate how attached clients are to their dogs and act to alleviate their fears. Most of the feedback is clear that the service provider is very responsible, reliable, flexible and considerate of the customers.
