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Macy's

Address: 450 Washington St, Boston, MA 02111, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Retail Shopping Clothing $30 - $100 Call to Book
Footwear $50 - $150 Call to Book
Accessories $15 - $50 Call to Book
Customer Service In-Store Assistance $0 - $0 Call to Book
Product Returns $0 - $0 Call to Book
Personal Shopping Experience $20 - $50 Call to Book

About this business

Macy's: In 1858, Rowland Hussey Macy founded the Great American Department Store. Today, Macy's is an iconic retailing brand with over 740 stores coast-to-coast and online. Macy's Rogue Valley Mall provides customers with first class fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In some locations, we also stock housewares, gifts, and furniture, not just shoes and clothing.

Reviews Summary

Most people had positive things to say, but there was a bad incident with an employee. Eva and Chris got praised most for assisting a shopper exceptionally well, this immediately highlights superb customer service. They were lively and thoughtful, making this customer's spouse happy. A rare glowing review of the employees' attitude and service is the most notable reaction. Shoppers expected good things and deemed the location ideal for clothing shopping, one person liked the discounted high-end items. This reaction is all fine and considered a good store, apart from the mentioned unkindness and rudeness by staff member named RA who works in the same brand. It was bad and unprofessional. These workers help ensure client happiness and are warm and considerate. It seems like this is one of the best stores. It's a bit problematic for some due to an employee who lacks kindness and courtesy. This is a ruining factor, regardless. Based on a majority of reviews, expect a good shopping experience and friendly employees.

Frequently asked questions

7 questions
What do Macy's clients say about the shopping experience?
Reviewers frequently highlight the excellent customer service, particularly praising staff like Eva and Chris for their engaging and thoughtful assistance. Many customers appreciate the quality of clothing and the overall shopping environment, making it a popular choice in Boston.
What services does Macy's offer for clothing shoppers?
Macy's provides a variety of services including retail shopping for clothing, footwear, and accessories, as well as customer service options like in-store assistance, product returns, and a personal shopping experience.
Can I get help with returns at Macy's?
Yes, Macy's offers product returns as part of their customer service. This ensures a smooth process for customers who may need to return items after purchase.
Does Macy's have a personal shopping experience?
Yes, Macy's offers a personal shopping experience, allowing customers to receive tailored assistance while shopping for clothing, footwear, and accessories.
What can I expect when shopping at Macy's?
Customers can expect a first-class selection of top fashion brands and a wide variety of products, including clothing, footwear, accessories, housewares, gifts, and furniture in select stores.
How does Macy's compare to other clothing stores in Boston?
Macy's is noted for its quality offerings and wide selection, though some reviews mention varying experiences with staff professionalism. Overall, it remains a favored destination for brand-name clothing at reasonable prices.
Where is Macy's located?
450 Washington St, Boston, MA 02111, USA

Location & directions

Boston, Massachusetts
Macy's
Women Clothing Store
Address
450 Washington St, Boston, MA 02111, USA
Hours
Closed Now
Macy's Reviews · 4.2 average
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