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  1. US
  2. MA
  3. Boston
Macy's photos
Macy's photos
Macy's photos
Macy's photos

Macy's

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Opening Hours: Closed Now now
Address: 450 Washington St, Boston, MA 02111, USA Get Directions
4.2
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Service Sub Service Average Price Range (USD)
Retail Shopping Clothing
$30 - $100 Call to Book
Footwear
$50 - $150 Call to Book
Accessories
$15 - $50 Call to Book
Customer Service In-Store Assistance
Product Returns
Personal Shopping Experience
$20 - $50 Call to Book
ABOUT   Services Excellence Summary

Macy's: In 1858, Rowland Hussey Macy founded the Great American Department Store. Today, Macy's is an iconic retailing brand with over 740 stores coast-to-coast and online. Macy's Rogue Valley Mall provides customers with first class fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder & Levis. In some locations, we also stock housewares, gifts, and furniture, not just shoes and clothing.

 

SUMMARY   Reviews Summary

Most people had positive things to say, but there was a bad incident with an employee. Eva and Chris got praised most for assisting a shopper exceptionally well, this immediately highlights superb customer service. They were lively and thoughtful, making this customer's spouse happy. A rare glowing review of the employees' attitude and service is the most notable reaction. Shoppers expected good things and deemed the location ideal for clothing shopping, one person liked the discounted high-end items. This reaction is all fine and considered a good store, apart from the mentioned unkindness and rudeness by staff member named RA who works in the same brand. It was bad and unprofessional. These workers help ensure client happiness and are warm and considerate. It seems like this is one of the best stores. It's a bit problematic for some due to an employee who lacks kindness and courtesy. This is a ruining factor, regardless. Based on a majority of reviews, expect a good shopping experience and friendly employees.

 

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John Doe left a 5 star review
★★★★★
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PROS
great place (1)
best customer se ... (1)
high quality (1)
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Macy's Reviews: 7044. Average Rating: 4.2

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John Doe left a 5 star review
★★★★★
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