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  1. US
  2. MA
  3. Boston
Madewell
Madewell
Madewell
Madewell

Madewell

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329 Newbury St, Boston, MA 02115, USA Get Directions
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ABOUT   Services Excellence Summary

Madewell thinks that the cornerstone of extraordinary days is perfect jeans. Madewell jeans are ideal, which is good for you. Welcoming to Madewell!

 

SUMMARY   Reviews Summary

Most reviewers are pleased with Jasmine’s customer service at the store. They point out her patience, professionalism, and kindness. She has an excellent eye for clothes and is good at helping customers pick the right size and matching different outfits. Most reviews reported a high level of service at the store. Shoppers praised the store for its quality clothes. The prices are fair and the shop has a great selection of daily wear. Almost all the reviewers will go back to the store to buy goods. The staff are very attentive and helpful, with others appreciating their competence in various areas of the store. Other shops do not offer such a recycling program, which allows customers to trade their worn-out jeans for a discount on a new pair of jeans. Although they admit that the merchandise is costly, they view it as a treat and are happy with the quality. Some customers have acquired items from the store and highly recommend it to others. Make sure you stop by and buy an item at this store. They also celebrate staff who went out of their way to guarantee the customers’ satisfaction with their shopping. Tana and Brian, according to the reviewers, offered remarkable customer service in the store. Not all reviews were positive, as one reviewer reported a problem at the store.

 

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Reputation Change over time
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Pros & Cons

PROS
good quality (2)
very friendly (2)
helped me (1)
super helpful (1)
great location (1)
accommodating (1)
very friendly (1)
friendly staff (1)
very kind (1)
great quality (1)
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Cons
expensive (1)
waste your time (1)

Madewell Reviews: 54. Average Rating: 4.4

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